Senior Network Technician
Team: Technical Support/Help Desk Openings
Location: Essex, MD
Commitment: Contract
Workplace Type: onsite
Key Responsibilities
- Lead installation, configuration, and deployment of network hardware including switches, routers, firewalls, and wireless access points
- Perform rack-and-stack, structured cabling coordination, labeling, and equipment documentation
- Configure and support LAN, WAN, and WLAN environments, including VLANs, trunking, and routing
- Troubleshoot complex network issues across wired and wireless environments
- Support network upgrades, migrations, and hardware refresh projects
- Validate network performance and ensure stability post-deployment
- Maintain and update network diagrams, asset inventories, and technical documentation
- Serve as an escalation point for network-related issues
- Mentor and guide junior network technicians
- Collaborate with network engineers, systems teams, and vendors
- Participate in on-call rotations and scheduled after-hours maintenance as required
Required Qualifications
- 5+ years of experience in network support, network technician, or network operations roles
- Strong hands-on experience installing and supporting switches, routers, firewalls, and access points
- In-depth knowledge of TCP/IP, VLANs, subnetting, DHCP, DNS, and routing concepts
- Experience working with enterprise networking platforms (Cisco, Aruba, Meraki, Juniper, Fortinet, etc.)
- Proven ability to diagnose and resolve complex network connectivity issues
- Experience working in data center, campus, or multi-site environments
- Excellent documentation, communication, and organizational skills
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