IT Systems Engineer Tier 3 - Seattle / Portland / Phoenix / Houston / Minneapolis / Orlando

Location: Houston; Lakefield Veterinary Group - Kent, WA; Minneapolis; Orlando; Phoenix; Portland; Seattle

Department: Information Technology

Information Security Manager

Department: Information Technology

Reports To: Director of IT

Location: Must currently reside or willing to relocate to one of the following metropolitan areas: Seattle WA, Portland OR, Phoenix AZ, Tucson AZ, Houston TX, Minneapolis MN, or Orlando FL.

About the role

The IT Systems Engineer is responsible for the server, service, and network infrastructure at Lakefield Veterinary Group. This includes assets located in our colocation facility, in our remote hospitals, and various Cloud based SaaS providers. They will be responsible for the design, build, administration, maintenance, monitoring, and ongoing support of these systems. The ideal candidate will have excellent Microsoft OS, Entra, and Azure administration and automation skills. A good foundation in networking, be able to work successfully in a group or on their own, and have a desire to learn new skills.

Duties:

· Provide hardware, software, and networking support in a multi-site physical and virtual server environment.

· Monitor and respond to system security events and outages.

· Configure and maintain Active Directory, Office 365, and other internal systems/applications.

· Manage and maintain firewalls to provide secure Internet access to end users and applications.

· Apply monthly patches to Windows Servers and Desktop endpoints.

· Manage, monitor, and respond to incidents in our EDR solution.

· Participate in the after-hours on-call rotation.

· Author and maintain documentation for internal systems and end-user solutions.

· Automate repetitive tasks to improve processes and drive efficiency.

· Manage backup applications and validate that we are capturing restorable backups.

· Work closely with our MSSP to secure and protect our environment.

· Provide recommendations for increasing the reliability, security, and availability of our infrastructure.

· Some travel to remote locations will be required.

· Other duties as assigned.

Qualifications:

· A minimum of 3+ years of Systems Administration experience in a Windows environment.

· Experience managing a virtualized server environment (Hyper-V preferred).

· Effective hardware and software troubleshooting skills. · Proficiency in managing Active Directory, Azure, Entra, DNS, and Office 365.

· Solid understanding of data backup and restoration procedures.

· Experience administering and maintaining LAN and WAN infrastructure with a good understanding of the underlying network protocols.

· Experience working with and Enterprise EDR solution (Sophos preferred).

· Strong oral and written communication skills. · Automation experience using PowerShell or an equivalent scripting tool. Power Automate and PowerApps are a plus.

· A passion for technology and the desire to continue to learn.

· The ability to lift 50 lbs.

WHY JOIN LAKEFIELD?

We offer more than a job - we offer a place to grow. As part of the Lakefield team, you’ll join a collaborative, values-driven organization committed to learning, operational excellence, and supporting the teams who care for pets every day.

We believe exceptional veterinary care starts with exceptional people.

We partner with hospitals across the country to preserve what makes each practice special - its people, culture, and connection to community - while providing the operational support and resources that allow teams to thrive.

As we grow, we are committed to creating an environment where team members feel respected, supported, and empowered to deliver outstanding care.

Our Values

Our culture is built on five core values that guide how we work and serve:

• Respect
• Learning
• Do the Right Thing
• Wow Service
• Fun

If these resonate with you, you’ll fit right in.

COMPENSATION & BENEFITS

The salary range for this position is $95,000 - $107,000 annually.

Final compensation will be determined based on experience, skills, qualifications, geographic location, and internal equity. 

Lakefield Veterinary Group offers a comprehensive benefits package that includes medical, dental, and vision coverage; 401(k) with company match; paid time off; paid holidays; and additional wellness and development benefits.

Equal Employment Opportunity

Lakefield Veterinary Group is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all team members and applicants.