Senior Lead, Data Center Management

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Are you ready to take on an exhilarating role as the Senior Lead, Data Center Management? Prepare to embark on a journey where you will be at the helm of delivering top-notch Data Center & Office Services for our commercial and internal customers. Your ultimate mission? To ensure all commercial and compliance obligations are met while propelling our business to new heights.

As the Senior Lead, Data Center Management, you will be responsible for site operations, managing service partners, suppliers, and vendors to deliver exceptional services. Your choices will have a resounding impact across our sites, securing successful outcomes and maintaining operational excellence.

Equipped with the power of data and analysis, you will possess the ability to predict, understand, and influence the outcomes of each site operation. Your foresight will fuel effective decision-making as you navigate the intricate complexities of our facilities, establishing objective and milestone commitments, managing risk, and ensuring budgets and time requirements are appropriately defined.

As a Senior Lead, Data Center Management, you’ll play a vital role in our mission, bringing innovation and collaboration to the table. Join us and be part of a team that’s revolutionising the future while charting an exciting career path filled with growth and opportunities. Apply now and let’s transform the future together.

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialise in a specific sector, you can find your opportunity here.

Who You Are

Data Center & Office Management Responsibilities:

• Responsible for site operations, managing service partners, suppliers, and vendors to deliver services to commercial and internal customers.
• Manage and be accountable for site budget and costs.
• Serve as the escalation point for facilities issues, incidents, and outages, and act as the business focal point for major incidents.
• Own site-level KPIs, site information data integrity, regulatory compliance, physical and environmental controls, and site-related permits.
• Manage customer and local community relationships.
• Adapt the regional scope of the job role based on business needs and portfolio changes.
• Flexibility to travel to sites across the managed portfolio as required.

Projects and New Business:

• Act as Project Manager for facility or portfolio projects as needed.
• Represent Data Center offerings in engagements when requested and be responsible for the creation of Data Center solutions.

Job Qualifications:

• Minimum 3 years’ experience in a senior site management position within a large strategic Data Center or portfolio of Data Centers.
• Minimum 3 years’ experience managing external Facilities Management and Technical vendors to leverage value for the business.
• Certified Data Center Management Professional (CDCMP).

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.