Director of Learning Technology

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Kyndryl is seeking an experienced and dynamic Director of Learning Technology to join our leadership team. This is a strategic, operational, and tactical role responsible for leading the technology learning team, managing relationships with business stakeholders, and ensuring the success of technology-driven learning initiatives across the organization.

As Director of Learning Technology, you will work closely with cross-functional teams and lead a group of talented learning consultants who focus on the design, development, and delivery of impactful learning programs to build skills critical to Kyndryl's success.  You will report to the Senior Vice President of Learning.

Responsibilities:

• Stakeholder Relationship Management: Act as the primary point of contact for business leaders, HRBPs, and Learning Focals across Practices, Alliances, Delivery, and Professions to align learning programs with business objectives.

• Team Leadership: Lead and mentor a team of learning consultants, ensuring they deliver high-quality, business-aligned learning programs focused on building the technical and professional skills necessary for success at Kyndryl.

• Curriculum Design: Ensure the design, development, and delivery of business-aligned curricula that drive performance and engagement, using innovative learning solutions and technology.

• Metrics & Performance: Define and track key performance indicators (KPIs) related to business outcomes and engagement, ensuring continuous improvement of learning initiatives.

• Innovation & Best Practices: Stay ahead of industry trends and bring innovative learning technology solutions to Kyndryl’s learning ecosystem.

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career, from Junior Administrator to Architect.  We have training and upskilling programs that you find anywhere else, including hands-on experience, learning opportunities, and the change to certify in all four major platforms.  One of the benefits of Kyndryl is that we work with customers in a variety of industries, from banking to retain. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Compensation

The compensation range for the position in the U.S. is $146,040 to $277,320 based on a full-time schedule.  Your actual compensation may vary depending on your geography, job-related skills and experience.  For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement.

There is a different applicable compensation range for the following work locations:

California: $160,680 to $332,760 

Colorado: $146,040 to $277,320 

New York City: $175,080 to $332,760 

Washington: $160,680 to $305,160 

Washington DC: $160,680 to $305,160 

This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off.  Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program.

Applications will be accepted on a rolling basis.

Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies.  Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills, Experience and Circumstances:

• Proven experience with a minimum of 10+ years) in learning and development as well as supporting business units that provide market-facing services to customers, especially around technology

• Strong leadership skills, with a track record of managing high-performing teams

• Ability to manage complex relationships with key business stakeholders and collaborate across functions

• Excellent communication, strategic thinking, and project management skills

• Outstanding communications & self-driven initiative skills

• Proficient in Microsoft Office tools 

• Strong time management and organizational skills

• Able to influence without direct control and demonstrate developed decision-making capability including negation and collaboration skills.

• Strong critical thinking and critical thinking skills

• Detail-oriented, flexible and ability to interact confidently with stakeholders of all levels.

• Ability to proactively solve problems to meet deadlines in a fast-paced environment. 

Preferred Skills and Experience:

• Bachelor's degree or equivalent demonstrable experience

• Workday learning background preferred

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.