Windows Systems Administrator
Location: Mexico City, Distrito Federal, Mexico
Remote Type: In Person
Time Type: Full time
Job Description
Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The Role
As a Windows Systems Administrator at Kyndryl, you’ll be responsible for administering, supporting, and maintaining Windows Server environments that underpin critical client operations. In this role, you will manage enterprise Windows infrastructure, ensure system stability and security, and provide reliable operational support within defined service levels.
You will work in production environments supporting business-critical systems, performing system administration, troubleshooting issues, and implementing changes aligned with ITIL best practices. Your contribution will help ensure high availability, operational excellence, and continuous improvement across customer environments.
Key Responsibilities
Administer and support Windows Server environments (2012/2016/2019/2022), ensuring stability, security, and availability.
Manage Active Directory services, including users, groups, GPOs, DNS, and DHCP.
Provide support for critical production environments, meeting SLAs and operational requirements.
Perform system maintenance activities such as patching, updates, troubleshooting, and log analysis.
Support system automation, documentation, and change execution following ITIL best practices.
Your Future at Kyndryl
Every position at Kyndryl offers a way forward to growing your career. Whether you want to broaden your technical expertise or specialize in a specific platform or industry, you can find your opportunity here. At Kyndryl, you’ll work with cutting-edge technologies, global teams, and world-class customers while continuously developing your skills in an inclusive and dynamic environment.
Who You Are
You’re good at what you do and possess the experience to prove it. Equally important, you bring a growth mindset and a strong sense of accountability. You are customer-focused, comfortable working in structured operational environments, and motivated to deliver reliable, high-quality system support while continuously improving the way work gets done.
Required Skills and Experience
1+ years of experience administering and supporting Windows Server environments (2012/2016/2019/2022).
Hands-on experience managing Active Directory, including users, groups, GPOs, DNS, and DHCP.
Experience supporting production environments under defined SLAs.
Knowledge of patch management, system updates, event analysis, and troubleshooting.
Basic experience with PowerShell for automation and operational tasks.
Familiarity with ITIL processes, documentation, and change management practices.
Intermediate English proficiency for technical communication and documentation.
Preferred Skills and Experience
Experience with virtualized and cloud environments such as VMware and Microsoft Azure.
Exposure to Windows services such as IIS, file services, and print services.
Experience working in enterprise or managed services environments.
Strong troubleshooting skills and attention to operational detail.
Being You
The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.
What You Can Expect
Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.
From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.
Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
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