Windows Server Administrator

Location: Mexico City, Distrito Federal, Mexico

Remote Type: In Person

Time Type: Full time

Job Description

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

As a Windows Server Administrator at Kyndryl, you will support and administer Microsoft Windows Server environments that power enterprise and business‑critical systems. In this role, you will be responsible for maintaining system availability, security, and performance while supporting production environments under defined service levels.

You will work collaboratively with infrastructure, virtualization, and cloud teams to manage Windows platforms, resolve incidents, and execute system changes following ITIL best practices. This role provides growth opportunities to develop your technical skills while supporting reliable and scalable IT operations.

Key Responsibilities

• Administer and support Windows Server operating systems (2012/2016/2019/2022), including installation, configuration, hardening, and maintenance.

• Manage Active Directory services, including users, groups, Group Policies (GPOs), DNS, and DHCP.

• Provide operational support for critical production environments, including incident analysis and troubleshooting within defined SLAs.

• Execute operating system patching, updates, version management, and basic automation using PowerShell.

• Maintain operational documentation and support change execution following ITIL and organizational best practices.

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to growing your career. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills and Experience

• 1+ year of hands‑on experience supporting Windows Server environments (2012/2016/2019/2022).

• Experience with Windows server installation, configuration, hardening, and ongoing maintenance.

• Basic experience administering Active Directory, including users, groups, GPOs, DNS, and DHCP.

• Experience analyzing system events, logs, and troubleshooting operating system and service issues.

• Basic automation or scripting experience using PowerShell.

• Intermediate English proficiency for technical documentation and collaboration with global teams.

Preferred Skills and Experience

• Experience administering Windows services such as IIS, file services, and print services.

• Exposure to virtualized or cloud environments (VMware and/or Microsoft Azure).

• Familiarity with ITIL practices for incident, change, and problem management.

• Strong documentation skills and willingness to follow standardized operational procedures.

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose.  We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.