Veeam Backup & Recovery Administrator

Location: Mexico City, Distrito Federal, Mexico

Remote Type: In Person

Time Type: Full time

Job Description

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

As a Veeam Backup & Recovery Administrator at Kyndryl, you’ll be responsible for the administration and operation of Veeam Backup & Replication platforms within enterprise environments. In this role, you support backup, recovery, and continuity services that protect business‑critical data and ensure operational resilience.

You will design, implement, and support backup and recovery strategies, monitor backup jobs, troubleshoot failures, and participate in disaster recovery planning and testing. Your work is essential to maintain data availability, service continuity, and compliance with operational standards and SLAs.

Key Responsibilities

• Administer and operate Veeam Backup & Replication platforms in production environments.

• Design, implement, and support backup, restore, and recovery strategies to ensure data protection.

• Monitor backup jobs, analyze failures, and perform troubleshooting to resolve issues.

• Support business continuity and disaster recovery plans, including recovery testing and audits.

• Maintain operational documentation and ensure compliance with SLAs and internal standards.

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to growing your career. Whether you want to build deeper expertise in backup and recovery technologies or expand into broader infrastructure and continuity roles, you’ll find opportunities here to develop your skills, work in enterprise‑scale environments, and grow your career while supporting mission‑critical systems for global clients.

Who You Are

You’re good at what you do and bring hands‑on experience supporting backup and recovery platforms. You are detail‑oriented, proactive in resolving issues, and comfortable working in operational environments that require reliability, documentation, and adherence to service commitments. You collaborate effectively with technical teams and contribute to stable and resilient service delivery.

Required Skills and Experience

• 6+ months of hands‑on experience working with backup and recovery platforms.

• Experience administering and operating Veeam Backup & Replication platforms.

• Knowledge of backup, restore, replication, and recovery processes in production environments.

• Ability to monitor jobs, analyze failures, and troubleshoot backup issues.

Preferred Skills and Experience

• Experience supporting disaster recovery plans (DRP) and continuity testing.

• Familiarity with storage platforms used for backup (local, SAN, NAS, or object storage).

• Experience with patching, upgrades, and hardening of backup platforms.

• Intermediate English proficiency preferred for technical documentation and collaboration with global teams.

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose.  We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.