SAP FM / FI / FICO Functional Analyst – Application Support (AMS)

Location: Mexico City, Distrito Federal, Mexico

Remote Type: Partially Remote

Time Type: Full time

Job Description

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

The role ensures stable and accurate execution of financial processes in SAP ECC and SAP S/4HANA, including:

SAP FM (Funds Management)

– Budget control and availability (AVC)
– Derivation rules (FMDERIVE)
– Budget supplements/returns (FMBB)
– Budget execution and adjustments
– FM reporting and MM/SD integration

SAP FI (Financial Accounting)

– General Ledger (GL)
– Accounts Payable (AP)
– Accounts Receivable (AR)
– Banking, automatic payments, bank reconciliation
– Taxes/withholdings, dunning, financial closing

SAP CO (Controlling / FICO)

– Cost and profit center accounting
– Internal orders
– Allocation cycles
– Settlement rules
– Financial analysis, cost control, and profitability (CO‑PA, when applicable)

Also includes financial integration with MM, SD, PP, HR and retail‑specific external systems (POS, e‑invoicing, inventory, reconciliation engines).

The role covers functional analysis, incident and request support, testing, documentation, integration validation, and support for financial and budget closing cycles within the AMS model.

Key Responsibilities

1) Incident and Request Management (AMS)

• Diagnose and resolve issues in FM: derivation rules, AVC errors, discrepancies between commitments/obligations/actuals, FMBB adjustments, and reprocessing activities.

• Provide FI support: GL postings, AP cycle (invoices, F110 payments, tax withholding), AR cycle (collections, F150 dunning), bank reconciliation (EBS), tax determination, FX differences.

• Support CO processes: cost/profit centers, internal orders, allocations (KSU/KSV), settlements KO88/KO8G, variance analysis.

• Support closing cycles: period open/close (OB52), depreciations (if AA applies), FI‑CO reconciliation, GR/IR reconciliation (F.13).

• Manage tickets according to priority, impact, SLA, and operational continuity.

2) Functional Analysis and Process Validation

• Validate FM configurations: budgeting structure, derivations, availability control, budget versions, MM/SD integration.

• Review FI configurations: automatic account determination, bank/payment settings, taxes, tolerances, periods.

• Validate CO objects: org structures, cycles, internal orders, settlement rules.

• Evaluate data consistency in ECC (BKPF/BSEG) and S/4HANA (ACDOCA).

• Validate end‑to‑end processes: P2P, O2C, FM lifecycle, and financial closing.

3) Technical Coordination within the SAP Ecosystem

• Define and validate RICEFW specifications with ABAP teams (reports, IDoc/BAPI interfaces, SmartForms/Adobe forms, BAdIs/exits).

• Collaborate with Basis/Security on authorizations, Fiori catalogs (S/4HANA), transport management, performance, and job execution.

• Validate integrations with external systems: POS, banks, e‑invoicing, inventory solutions.

• Ensure compliance with AMS governance and change‑management guidelines.

4) Documentation and Operational Compliance

• Maintain updated documentation: configurations, process flows, operational manuals, test evidence.

• Prepare documentation for audits, internal controls, and SoD reviews.

• Record recurring solutions and standardize best practices in the knowledge base.

5) Testing, Changes, and Release Support

• Participate in SIT/UAT cycles for FM, FI, and FICO in ECC and S/4HANA.

• Validate transports and functional deliverables during release cycles.

• Support post‑release stabilization, monitoring errors, reconciliations, and transaction behavior.

6) Continuous Improvement within the AMS Model

• Identify optimization opportunities in FM, FI, and CO processes.

• Recommend actions to improve stability, performance, and process traceability.

• Drive standardization, automation, and overall operational efficiency.

Who You Are

 Required Technical Knowledge

• SAP FM, FI and FICO experience in ECC and S/4HANA.
• FI: GL, AP, AR, F110, F150, EBS, taxes, closing activities.
• FM: derivations, AVC, FMBB, budget execution, FM reporting.
• CO: cost/profit centers, internal orders, cycles, settlements.
• ITSM tools (ServiceNow/Jira) and ALM tools (Solution Manager/ChaRM).
• Strong Excel, Teams, OneDrive; understanding of logs, traces and authorizations.
• Familiarity with ITIL principles.

Soft Skills

• Effective communication.
• Analytical thinking and structured diagnosis.
• Strong organization and documentation discipline.
• Collaborative mindset.
• Service orientation and continuous improvement.
• Ability to manage priorities and operate under pressure.

Education and Certifications

• Bachelor’s degree in IT, Systems, Accounting, Finance or related areas.
• SAP certification in FM, FI, or CO (preferred).
• ITIL certification (preferred).

Experience

• Proven SAP functional support experience in AMS for ECC and/or S/4HANA.
• Hands‑on experience with SAP FM, FI and FICO.
• Retail industry experience (high volume, POS, reconciliations) is desirable.
• Participation in rollout, stabilization or ECC→S/4 migrations.

Work Model

• Availability for maintenance windows, on‑call rotations, and after‑hours support as needed.
• Coordination with global or multidisciplinary teams.
• Remote or hybrid work model; 24/7 operations when required.

• Spanish: 100%
• English: Basic

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose.  We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.