Database Administrator SQL Server

Location: Mexico City, Distrito Federal, Mexico

Remote Type: In Person

Time Type: Full time

Job Description

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

As a Database Administrator SQL Server at Kyndryl, you will be responsible for the administration, operation, and support of enterprise relational and non‑relational database environments. In this role, you will ensure the availability, performance, security, and reliability of business‑critical data platforms that support customer operations.

You will work closely with cross‑functional and global teams to support production environments under strict service level agreements (SLAs), resolve incidents, and drive continuous improvement initiatives aligned with Kyndryl standards and best practices.

Key Responsibilities

• Administer and operate MS SQL Server relational and non‑relational database environments, ensuring high availability and operational stability.

• Install, configure, maintain, and upgrade database engines, including patching, hardening, and lifecycle management activities.

• Monitor database performance and capacity, executing performance tuning, optimization, and capacity planning.

• Provide operational support for business‑critical production environments under SLAs, including monitoring, alert analysis, and incident troubleshooting.

• Manage database security, backups, recovery, high availability solutions, and maintain accurate technical documentation and operational standards.

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to growing your career. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer‑focused – someone who prioritizes customer

Required Technical and Professional Experience

• 4+ years of experience in database administration and operations within enterprise or production environments.

• Hands‑on experience administering MS SQL Server databases, including relational and non‑relational platforms.

• Strong experience with database installation, configuration, maintenance, patching, upgrades, and hardening.

• Proven knowledge of performance management, capacity planning, monitoring, and troubleshooting.

• Experience supporting production-critical environments under SLAs.

• Solid understanding of backup, recovery, high availability, security management (users, roles, permissions), and query optimization.

• Experience developing technical documentation and supporting operational standardization.

• Intermediate English proficiency, required to collaborate with global teams and document technical processes.

Preferred Technical and Professional Experience

• DP‑300: Azure Database Administrator Associate certification or similar.

• Experience working in large‑scale, enterprise, or regulated environments.

• Experience working with structured operational frameworks and service management practices.

• Exposure to continuous improvement initiatives and operational best practices.

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.