Windows System Administrator
Location: Alpharetta, GA, us
Job Description
Skills: Microsoft Windows System Administration, Clustering, Active Directory, 7+ years of Experience
Job Description:
L3 – The L3 Role involves senior level troubleshooting / Root Cause Analysis (RCA) for areas including, but not limited to:
· Active Directory (AD) related issues – DNS zone issues; Sites/Subnets review; Verify if AD issue is within scope identified by IT Risk team. If not, refer issue to IT Risk AD workgroup.
· Microsoft (MS) Clustering issues – Verify issue is not due to non-Cluster aware software installations; troubleshoot heartbeat, quorum, cluster services, cluster resource issues. Engage, and work with, MS when needed.
· Hardware – Take over for L2 team for out of warranty servers where site involvement is needed to engage OEM or 3rd party hardware support team. Own/manage/track to repair.
· Advanced server support – Own server issues outside of, or unresolvable by, L2 team skill sets
· Client support – Provide recommendations for configuration or other improvements to the environment
Qualifications
Skills: Microsoft Windows System Administration, Clustering, Active Directory, 7+ years of Experience
Job Description:
L3 – The L3 Role involves senior level troubleshooting / Root Cause Analysis (RCA) for areas including, but not limited to:
· Active Directory (AD) related issues – DNS zone issues; Sites/Subnets review; Verify if AD issue is within scope identified by IT Risk team. If not, refer issue to IT Risk AD workgroup.
· Microsoft (MS) Clustering issues – Verify issue is not due to non-Cluster aware software installations; troubleshoot heartbeat, quorum, cluster services, cluster resource issues. Engage, and work with, MS when needed.
· Hardware – Take over for L2 team for out of warranty servers where site involvement is needed to engage OEM or 3rd party hardware support team. Own/manage/track to repair.
· Advanced server support – Own server issues outside of, or unresolvable by, L2 team skill sets
· Client support – Provide recommendations for configuration or other improvements to the environment
Additional Information
All your information will be kept confidential according to EEO guidelines.
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