Description
ServiceNow Developer - 12 month FTC
Team: IT Services
Location: Auckland
Commitment: Fixed Term
Workplace Type: hybrid
Step into a role where your work shapes the digital backbone of one of New Zealand’s most trusted professional services firms. As a ServiceNow Developer, you’ll be at the centre of delivering technology solutions that empower our people, streamline operations, and enhance the experience of teams across the country.
This is your chance to blend technical mastery, creativity, and problem‑solving to influence how KPMG operates today—and what it becomes tomorrow. Here, your ideas won’t just be heard; they’ll drive transformation.
Day to day you will:
- Design, build, and configure solutions across the ServiceNow platform, ensuring performance, scalability, and security are at the core.
- Translate stakeholder needs into clear, actionable requirements and maintain a product backlog aligned with strategic goals.
- Lead and contribute to agile ceremonies—clarifying acceptance criteria, refining user stories, and supporting delivery teams.
- Develop and maintain a compelling product vision and roadmap informed by insights, data, and organisational priorities.
- Identify and mitigate risks while ensuring compliance with regulatory and internal standards.
- Track product performance against KPIs and objectives, demonstrating measurable value.
- Provide Level 3 application support to maintain reliability, stability, and operational excellence across the application stack.
About you:
- 5+ years hands on experience designing and developing on the ServiceNow platform, including modules ITSM, ITOM, ITAM & SAM.
- Experience with API’s and SaaS integrations, including but not limited to Microsoft Entra.
- Strong communication skills with the ability to translate complex needs into elegant, user centric solutions.
- A collaborative mindset—you build strong relationships, guide stakeholders, and work seamlessly with cross functional teams.
- A passion for continuous improvement, drawing on data, insights, and customer feedback to elevate product and service quality.
- The confidence to make informed decisions, solve problems proactively, and contribute as a subject matter expert.
Recruitment Agencies: The recruitment for this role is being managed directly by the KPMG Talent Acquisition team. We will contact our preferred agency partners if we require agency assistance. Thank you for your understanding.
Life at KPMG
KPMG values diversity in the workforce and we encourage candidates from diverse backgrounds to apply for roles, including individuals with a disability, additional mental health needs, chronic health conditions or who identify as neurodivergent.
For disabled and neurodiverse candidates, if you encounter accessibility barriers or if you have access needs and require support to participate equitably in the recruitment process, please phone Emma Payne on +64 9 363 3656 or email [email protected]
We offer rewarding careers to talented individuals and a holistic range of benefits to support your life balance, whatever your circumstance. We want you to do Work That Matters, Thrive and Grow and know that you Belong here with us, at KPMG.
As a KPMG employee, we will offer you:
— Access to the firm's annual incentive scheme
— Opportunities for local and international secondments
— Hybrid working across a mix of office, client and home hubs to recognise that people have individual circumstances and preferences when it comes to where and how they work
— The ability to work from overseas and extend time connecting with friends and family outside New Zealand
— Flexible leave options, including the ability to purchase additional annual leave
— Gender-neutral support for all stages of the parental journey, including access to 18 weeks of fully paid parental leave for all new parents
— A paid professional association membership of your choice
— Digital accreditations through our partnership with Microsoft, LinkedIn Learning, with bespoke learning pathways for all employees
— A wide-range of special offers and discounts on insurances, banking services, and lifestyle goods and services
— The support, allyship and opportunity to join our many Inclusion, Diversity and Equity Affinity networks, including the Kiwa, Pride, Ethnicity, Accessibility and Wahine groups
— The opportunity to participate in Green Team activities, as we work toward reducing the firm’s environmental footprint and become carbon zero by 2030
— An invitation to join your local Social club and enjoy events aimed at bringing people together for social, sporting, cultural, family and fundraising activities
— Paid time off for volunteering and involvement in citizenship activities
— An array of health and wellness benefits such as free flu vaccinations, subsidised sporting events, free confidential counselling services, additional 5 days of Wellbeing leave to support you and your family's overall health and wellness, access to our Wellbeing portal with an extensive range of advice and resources and much much more!
We believe that diversity of background and experience strengthens relationships and delivers meaningful benefits to our people, clients and communities. Our goal is to be recognised as an employer of choice for all, irrespective of gender, ethnicity, generation, flexible work status, family circumstances, sexual orientation or disability. Further info can be found on our website.
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