Salesforce Delivery Lead

Location: Melbourne, VIC, au

Job Description

About the Team
KPMG Australia’s Management Consulting division is home to a dynamic and growing Salesforce team. We are passionate about delivering innovative, tech-enabled solutions that create real business value for our clients. As part of our national Technology Enablement service line, you’ll work alongside industry leaders and technical experts in a collaborative, inclusive, and high-performing environment.

Role Purpose
We are seeking an experienced Salesforce Delivery Lead who thrives on managing the end-to-end delivery of Salesforce solutions. You’ll be responsible for ensuring projects are delivered on time, within budget, and aligned with client expectations—while driving tangible business outcomes.

Role Responsibilities

As a Salesforce Delivery Lead at KPMG, you will be responsible for the end-to-end management of Salesforce project delivery, ensuring alignment with client objectives and driving measurable business outcomes. Your key responsibilities will include:

• Leading the delivery of complex Salesforce implementations across various industries.
• Collaborating with client stakeholders to define and align project goals, scope, and success metrics.
• Managing project timelines, budgets, resources, risks, and change control processes.
• Overseeing project teams to ensure high performance, quality deliverables, and customer satisfaction.
• Tracking progress against project plans and providing regular status updates to stakeholders.
• Ensuring deliverables are completed on time and meet defined specifications.
• Partnering with Business Architects and SMEs to measure performance against strategic objectives.
• Acting as a trusted advisor to senior client stakeholders and internal teams.
• Fostering a culture of innovation, collaboration, and continuous improvement.
• Coordinating with Architects, Delivery Stream Leads, QA Leads, and Change Managers to refine scope and timelines as needed.
• Managing client invoicing and overseeing the payments process.

What You’ll Bring
To be successful in this role, you will have:

• Proven experience leading multiple, complex Salesforce projects.
• Strong understanding of Salesforce architecture and delivery methodologies.
• Salesforce certifications such as Certified Administrator, Sales Cloud Consultant, Service Cloud Consultant, or Platform App Builder.
• Excellent communication, stakeholder management, and leadership skills.
• A proactive, problem-solving mindset and a passion for delivering value through technology.

Qualifications

A relevant university degree or industry-recognised qualification.

Additional Information

KPMG is a professional services firm with global outreach and deep sector experience. We work with clients across an array of industries to solve complex challenges, steer change and enable growth. 

Our people are what make KPMG the thriving workplace that it is and what sets us apart is that we know great minds think differently. Collaborate with a team of passionate, highly skilled professionals who’ve got your back. You’ll build relationships with unique and diverse colleagues who will provide you with the support you need to be your best and produce meaningful and impactful work in an inclusive, equitable culture.

At KPMG, you’ll take control over how you work. We’re embracing a new way of working in many ways, from offering flexible hours and locations to generous paid parental leave and career breaks. Our people enjoy a variety of exciting perks, including retail discounts, health and wellbeing initiatives, learning and growth opportunities, salary packaging options and more.

Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. If you require additional support before submitting your application, please contact the Talent Attraction Support Team.

At KPMG every career is different, and we look forward to seeing how you grow with us.

KPMG Australia: grow with us!