Key Responsibilities
- Liaise with product and CS teams to review, refine and document business requirements.
- Transform raw data from different sources into structured tables and meaningful insights using Python, SQL and Looker
- Design and provide reports and dashboards to improve business performance (i.e. customer retention), processes (i.e. licence entitlements) and product insights (i.e. features used)
- Integrate data and reporting from 3rd party tools (i.e. Mixpanel) to our BI reporting suite
- Provide ad-hoc data support, analysis and reporting consultancy
- Accurate and thorough testing of deliverables with related documentation
- Support teams using self-service data analytics to drive efficient development of queries and ad-hoc reporting
- Contribute to the management and continuous improvement of BI technical environment to ensure expected service levels are met and known service issues are resolved.
- Participate in BI and business meetings and take ownership of relevant action points throughout the escalation process to achieve satisfactory results.
You are or have ...
- 4+ years of experience with business intelligence or data analytics (high-growth startup, tech or SaaS environments highly preferred)
- Bachelor’s or Master’s degree in a quantitative field such as Information Systems, Computer Science, Engineering, Statistics, Mathematics etc.
- Excellent experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modelling
- Proven expertise in building reports and BI analysis with tools such as Looker (preferable) or Tableau/Power BI.
- Advanced Excel/Google Sheet skills
- Excellent problem solving and analytical skills and a desire to work independently to proactively solve a variety of data problems in a fast-paced environment
- Attention to detail of a hawk and ability to structure, monitor and validate data to ensure data integrity
- A bright, analytical mindset, able to quickly grasp concepts, think creatively about solutions, dissect data in multiple ways and identify trends
- Git experience is a plus
- Experience with modern data warehousing techniques (dimensional data modelling, experience with ETL, etc.) and Snowflake is a plus
- Machine learning experience/knowledge is a plus
0 applies
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