Senior Site Reliability Engineer

Responsibilities:

• Ensure 99.99% uptime of our cloud platform by maintaining highly reliable and resilient infrastructure.
• Design and implement self-healing, fault-tolerant systems to proactively prevent failures.
• Define and maintain SLIs, SLOs, and SLAs to ensure proactive performance monitoring and rapid incident resolution.
• Architect and optimize scalable cloud infrastructure (AWS) for real-time, high-throughput data processing.
• Improve and manage containerized environments (Kubernetes, Docker) to support multi-region deployments.
• Implement and enhance infrastructure as code (Terraform) for fully automated infrastructure management.
• Develop and refine a robust monitoring, alerting, and logging system using Prometheus, Grafana, OpenTelemetry, and Datadog.
• Participate in incident response and on-call rotations, driving down mean time to detection (MTTD) and mean time to resolution (MTTR).
• Conduct blameless postmortems and implement lessons learned to improve system resilience.
• Automate deployment, scaling, and failover mechanisms to reduce manual intervention.
• Contribute to disaster recovery and business continuity planning to maintain availability of critical healthcare services.
• Work closely with Product, Engineering, and Infrastructure teams to align SRE initiatives with business goals.

Our requirements:

• 5+ years of experience in Site Reliability Engineering or Cloud Infrastructure.
• Proven success scaling high-traffic, mission-critical platforms in SaaS, IoT, or healthcare.
• Deep expertise in cloud platforms (AWS), Kubernetes, and distributed systems.
• Strong background in monitoring, logging, and observability with Prometheus, OpenTelemetry, or similar tools.
• Deep knowledge of CI/CD automation, GitOps, and infrastructure as code (Terraform, etc.).
• Strong understanding of network security, access management, and compliance frameworks (HIPAA, SOC 2).


Bonus Points If You Have:
• Experience with healthcare IT, including EHR data, FHIR, and HL7 interoperability.
• Expertise in real-time distributed systems, event-driven architectures, or large-scale data pipelines.

Why You'll Love It Here

• Own Mission-Critical Reliability – Ensure hospitals and care facilities always stay online with a 99.99% uptime healthcare platform.
• Scale AI-Powered Infrastructure – Work on real-time automation and self-healing cloud systems that orchestrate care delivery.
• Drive Big Impact in Healthcare – Help reduce waste, optimize resources, and improve patient care with technology that delivers 10X ROI.
• Automation-First Culture – Minimize manual ops with cutting-edge automation, observability, and incident response strategies.
• Join a High-Performing Team – Work with top engineers, AI experts, and healthcare innovators solving real-world challenges