Responsibilities:
- Breath our product principles of building human-centric, dead simple, and completely reliable products
- Collaborate with data scientists, AI engineers, and healthcare professionals to build robust AI pipelines that leverage real-time data to predict patient demand, optimize scheduling, and reduce bottlenecks.
- Conduct market research, gather user feedback, and analyze data to identify pain points, needs, and opportunities within the patient flow management domain.
- Ensure that all products adhere to healthcare regulations, data privacy, and security standards (e.g., HIPAA, GDPR)
- Define the requirements in MRDs and PRDs including phased scopes and ensure its timely execution
- Work closely with other departments to ensure alignment on the vision and execution
- Lead requirements gathering effort on the epics and stories as needed — consulting with product management, and other stakeholders (Sales in particular)
- Engage and work closely with UX/UI designer to build the designs that are aligned with the vision and Kontakt.io strategy
- Work closely with the engineering team (fullstack and frontend engineers) to ensure the timely delivery of new features and stability of the solution
- Participate in product pilot and rollout testing, visit customers to gather first-hand feedback
- Work with key stakeholders to develop strategic initiatives and then work to evolve those initiatives into detailed programs/ project plans (including roadmaps, budget, and resource planning)
- Track progress, resolve dependencies, evaluate risks and communicate status to upper management and project stakeholders
- Track project timeline and ensure key milestones are met
- Manage all aspects of in-life products, including customer feedback, requirements, and issues
Qualifications:
- 6+ years of product management experience building products from conception to launch
- Strong understanding of patient flow management, healthcare operations, and hospital information systems.
- Track of successfully launching SaaS products between $0-10M ARR that are 10x better than competition
- Familiarity with AI/ML technologies, data analytics, and experience working with engineering teams on AI pipeline development.
- Track of successfully launching SaaS products between $0-10M ARR that are 10x better than competition
- Experience with self-service and product lead growth
- Prior experience working real-time time series data
- Strong problem-solving abilities and a data-driven mindset; experience with data visualization tools and A/B testing
- Bachelor’s degree in a relevant field (e.g., Computer Science, Engineering, Business, Healthcare Management); an advanced degree is a plus.
- Experience with self-service and product lead growth
- Comfortable in non-structured, high-urgency and intense environment
- Ability to do whatever it takes to get the job done
- A self-starter with excellent quantitative, analytical and interpersonal communication skills
- Entrepreneurial spirit & ability to wear many hats with minimal direction
- Ability to communicate business and product stories in concise compelling way to drive alignment and buy-in across the organization
- Track record of thinking outside the box and propose new solutions to existing problems from a product perspective
0 applies
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