What you'll be doing:
- Support field sales in helping customers understand the value of the Kong API Management & Connectivity solutions.
- Grow trusted client relationships throughout the entire sales lifecycle, from initial discovery/ requirement gathering to product reviews/ demos and into production.
- Lead and manage PoCs throughout the entire evaluation process.
- Work with the Customer Success team to enable new customers and establish revenue potential with existing customers.
- Support and enable partners to drive customer success and outcomes.
- Coordinate with support, product, and engineering teams to prioritize customer needs and ensure 100% satisfaction across the assigned set of accounts.
- Participate in creative lead-generating activities such as creating blog posts, leading webinars, working on industry events, etc.
- Ability to travel as required.
What you'll bring for success:
- 10 years or more of industry experience in software and technology.
- 5 years or more of pre-sales Solution Engineering or relevant experience at a SaaS, Open-source, or Enterprise Software company.
- Proven experience working with middleware, API management, integration, open-source technology and Kubernetes.
- Foundational knowledge and understanding of API Management and integration, Cloud computing trends, and open-source business models.
- Confident ability to present and lead discussions with C or Director level executives as well as Product Managers and Engineers.
- Enthusiasm for working in a high-profile, fast-paced startup culture.
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