Service operations
* Responsible for safe working practices and carrying out the operations according to maintenance
and safety instructions to ensure safety of end-users and other employees
* Responsible for solving complex technical issues that THD has assigned to him/her
* Responsible for performing first visits of new equipment coming from competitors or KONE when
requested by sales/supervisor
* Responsible for identifying any technical issues in equipment under maintenance that could cause
call outs or safety hazards and fix the issues, create sales leads and/or communicate to THD
Manager
* Responsible for actively identifying any technical competence gaps to maintain new equipment in
service (both from competitor and from new equipment) and communicate it to Maintenance
Supervisor / Technical Helpdesk Manager
* Responsible for giving feedback to any repair or adjustment needs that could reduce call outs and
actively communicate with Technical Helpdesk Manager.
* Contributes to the ongoing improvement of products, methods and safety by providing feedback to
THD Manager
* Responsible for effectively planning his/her workload, in conjunction with THD Manager
* Responsible for solving complex remote monitoring / alarm system issues that THD has assigned
to him/her
Customer relationship management
* Responsible for customer satisfaction through quality of service and through proactive and precise
on-site communication
* Accountable for maintaining excellent relationships with the customers and users present on site
by applying the service mindset
Leadership / People management
* Accountable for improving the competence of the Maintenance Technicians by explaining the root
causes and the solutions of the technical issues solved
* Responsible for spreading the knowledge of Field Letters, Express Letters and new maintenance
methodologies (ASG documents)
* Responsible for giving training/coaching to Maintenance Technicians nominated by the THD /
Maintenance Operations manager
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on www.kone.com/careers
Other Jobs from Kone Oyj
Senior Engineer - Sales
Junior Engineer- Service
Customer Solution Engineering (CSE) - Modernization Engineer
Senior Data Engineer
There are more than 50,000 engineering jobs:
Subscribe to membership and unlock all jobs
Engineering Jobs
60,000+ jobs from 4,500+ well-funded companies
Updated Daily
New jobs are added every day as companies post them
Refined Search
Use filters like skill, location, etc to narrow results
Become a member
🥳🥳🥳 401 happy customers and counting...
Overall, over 80% of customers chose to renew their subscriptions after the initial sign-up.
To try it out
For active job seekers
For those who are passive looking
Cancel anytime
Frequently Asked Questions
- We prioritize job seekers as our customers, unlike bigger job sites, by charging a small fee to provide them with curated access to the best companies and up-to-date jobs. This focus allows us to deliver a more personalized and effective job search experience.
- We've got about 70,000 jobs from 5,000 vetted companies. No fake or sleazy jobs here!
- We aggregate jobs from 5,000+ companies' career pages, so you can be sure that you're getting the most up-to-date and relevant jobs.
- We're the only job board *for* software engineers, *by* software engineers… in case you needed a reminder! We add thousands of new jobs daily and offer powerful search filters just for you. 🛠️
- Every single hour! We add 2,000-3,000 new jobs daily, so you'll always have fresh opportunities. 🚀
- Typically, job searches take 3-6 months. EchoJobs helps you spend more time applying and less time hunting. 🎯
- Check daily! We're always updating with new jobs. Set up job alerts for even quicker access. 📅
What Fellow Engineers Say