CSE Engineer, Systems

Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency putting our people first and creating a workplace that nurtures collaboration, diversity, growth and wellbeing. 

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We have an exciting opportunity for an energetic and enthusiastic CSE Engineer, System who provides technical expertise on how to optimally integrate KONE solutions into customer building interfaces. Building interfaces are, on-site (in-building): mechanical, electrical and software. Non-site-related interfaces are: related to cloud-, mobile- and third-party equipment interfaces. He/she understands how customer needs are translated into system integration needs and/or opportunities.

What will you do?

Collaboration with sales:

• Responsible for finding the optimal building integration capability to meet the customer’s needs for non-standard and modernisation cases
• Responsible for designing electrical, software and APF Solution interfaces (e.g. cloud integrations, network, IoT and data interfaces)
• Participates in customer meetings and answers customers’ technical questions when needed
• Selects the correct integration platform on which to make the offering
• Proposes solutions from all KONE business lines; new services, escalators, elevators, doors etc.

System integration plan – Costing:

• Involves Advance People Flow (DCS, Access Control and other people flow integration), KONE IT, R&D, sourcing and other relevant parties to understand the integration total cost during setting up and during operation
• Coordinates building integration lead times for Advanced People Flow, KONE IT, R&D, local sourcing and other relevant parties

Solution plan – Compliance:

• Ensures that the proposed system integration fulfils local codes, regulations and safety requirements
• Ensures that the proposed system integration solution fulfils connectivity, network architecture, access control systems, IoT and cyber security requirements
• Ensures that the planned system integration complies with KONE engineering policy
• Provides the required details to the CSE Specialist for ordering materials and completing the documentation process
• Proposes change order (variations and add works) sales opportunities to the Project Manager
• Provides system integration-related information to Project Managers, Installation Supervisors and Maintenance Supervisors
• Coordinates and executes the integration testing

Solution plan – Maintainability:

• Ensures that the proposed system integration method fulfils the customer’s product lifecycle needs
• Identifies deviations from standard maintenance methods and ensures that a resolution is found

CSE Engineer, System role in the KONE SEB process :

• Shares knowledge with maintenance as needed
• Participates in major system upgrades verification and validations

General responsibilities:

• Participates in product and new services release information-sharing sessions
• Provides technical trainings to Sales, Installation and Maintenance as per Front Line needs
• Provides input to CSE Engineer, Solution; CSE Engineer, Product and CSE Engineer, Project
• Provides details and definitions to CSE Specialists
• Offers input to the product offering management about interface requirements for the portfolio
• Contributes to the Customer Solutions Engineering virtual and local network
• Contributes to and utilises the Customer Solutions Engineering case library
• Is the primary FL contact person for KONE IT, SL and Advance People flow for system integrations

Are you the one?

• Minimum Bachelor’s degree in Electrical, Electronics and Communication Systems and Information Technology or another relevant field, or 5 to 6 years’ experience in the integrations/connectivity field of operations
• Experience of building automation system(s) design and configuration
• Experience in integrating with the Internet of Things
• Excellent communication and influencing skills in English
• Basics of ITIL (foundation) or another equivalent.
• Basics of test management
• Holistic understanding of the building automation systems and protocols
• Holistic understanding of building integration capabilities
• Good knowledge of IoT
• Good knowledge of system/application integrations and APIs
• Excellent skills in understanding and translating customer needs (requirements) into system integration specifications
• Good solution and value-selling skills
• Basic knowledge of KONE solution-related norms and standards
• Basic knowledge of environmental and sustainability requirements and norms
• Basic understanding of local norms and regulations
• Excellent knowledge of connectivity, network architecture, access control systems, IoT and cyber security
• VB Specific knowledge: Conducting site surveys for integration-specific needs, existing building modernization/installation methods.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers