CSE Engineer Product - Experienced

Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others. 

Are you ready to make your next career move to join our team and manage your own local portfolio as a CSE Engineer- Project in Mexico City?

• Are you successful in ensuring that all projects are delivered on-time, within scope and within budget?
• Do you feel comfortable managing multiple tasks at the same time including tracking project plan process?
• Do you have experience with elevator´s modernizations?

If you answered a resounding YES to these questions, then we have an amazing opportunity for you!

As our CSE Engineer- Product, you will participate in the most demanding projects of modernization of our equipment and you will be responsible for the coordination of all engineering works until the project is handed over to maintenance. You will provide technical expertise on the optimal KONE product for the customer. You will also understand how customer needs are translated into product-specific requirements. You will take part in non-standard solutions, tendering with expertise on KONE products like escalators and autowalks, machine-room-less elevators, high rises, ReGenerate, ReNova or third-party equipment.

Collaboration with sales:

• Responsible for finding the optimal KONE product to meet the customer’s needs for non-standard and modernisation cases

• Selects the correct product platform on which to make the offer

Product planning – Costing:

• Involves Supply Line, installation, maintenance and project management to understand both the materials and the service cost of the product when needed

• Responsible for correct product costings in non-standard cases, both for corporate and local materials

Product planning – Specs:

• Accountable for detailed, custom product plans for non-standard cases (collaborates with the SL Engineering team when needed)

• Creates product specifications for corporate materials and local materials

• Performs initial and revised non-standard energy calculations

• Performs simple traffic analyses

When accountable for the overall engineering of the project:

• Accountable for technical site surveys

• Accountable for the technical content of the order between MS 0b and MS 2z

Product planning – Availability and lead times

• Coordinates product lead times from Supply Line and local sourcing

Product planning – Installability

• Ensures that the proposed product can be installed

• Ensures that the cost and work effort impact of installation is part of product plans, especially in non-standard installation situations

Product planning – Maintainability

• Ensures that the planned proposed product fulfills the customer’s product life cycle needs

• Identifies possible deviations to standard maintenance methods and ensures that resolutions are found

Product planning – Compliance

• Ensures that the proposed product fulfills local codes, regulations and safety requirements

• Ensures alignment with environmental regulations

• Ensures that the planned product complies with KONE’s Engineering Policy

Key tasks in the KONE Customer process

• Provides content for pre-tender and pre-booking reviews (technical product, costs, lead times, risks, and verification of technical content in contracts)

• Executes activities for holistic product planning

Key tasks in the KONE Delivery process  

• Accountable for creation of layouts

• Analyses change requirements, and makes proposals on new product design

• Provides needed details to the CSE Specialist on ordering materials and completing the documentation process

• Provides product-related information to the Project Manager, Installation Supervisor and Maintenance Supervisor CSE Product Engineer’s role in the KONE SEB process  

• Shares knowledge with maintenance as needed General responsibilities

• Participates in product and new service release information-sharing sessions

• Provides technical trainings to Sales, Installation and Maintenance as per Front Line needs

• Offers input to the product offering management about customisation, standardisation and interface requirements for the portfolio

• Contributes to the Customer Solutions Engineering virtual and local network

• Contributes and utilizes the Customer Solutions Engineering case library

• Handles engineering on Modernisation (MOD) including component upgrades (small VB repairs), full replacement (FBR) or existing building lifts (EBULI)

• Defines local technical content in sales configuration tools

• Is the primary front line technical contact person for Supply Line

• Responsible for solution engineering in non-standard customer builds, also in standard product cases, for example transportation routes, special shafts and building automation systems 

What do you need to be successful?

• Bachelor’s Degree in Mechanical Engineering, Electronics Engineering or Electric Engineering or related
• KONE product knowledge
• Advanced English

We have the courage to hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because we believe diversity drives innovation:

• We value your authentic self

• Diversity, equity and inclusion is embedded in our strategy and values

• Collaborative, creative and supportive work environment

• Passionate about safety, quality and innovation

• We care about the communities where we live and work

Just some of our many benefits include: 

• Competitive salary 

• Opportunities to learn and grow 

• Comprehensive health and wellness plans for the entire family 

• More benefits than required by law 

Come share your passion and energy to make a positive impact at KONE for our customers and your career!

*Beware of Recruitment Scams*

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers