What you'll do:
- Design and maintain computer networks, servers, and storage systems.
- Monitor system performance to ensure optimal operation and identify potential issues.
- Plan and execute disaster recovery and back-up procedures.
- Install, configure, and troubleshoot hardware and software systems.
- Collaborate with cross-functional teams to ensure smooth IT operations.
- Develop and implement security procedures and documentation to protect data and systems.
- Monitor and maintain the health and security of our cloud, datacenter, and network infrastructure, proactively identifying and addressing potential issues.
- Implement and manage monitoring and alerting systems for critical infrastructure components.
- Ability to learn Ansible and Terraform in a production environment, demonstrating proficiency in automating complex infrastructure tasks.
- Support Ansible automated provisioning systems for servers, laptops, and other devices, ensuring consistency and efficiency.
- Assist with new employee onboarding, setting up accounts and access.
- Respond to IT infrastructure support requests in a timely and helpful manner.
What you'll bring:
- 3+ years of experience managing physical datacenter infrastructure, including: racking and stacking servers, cable management, UPS and power distribution, physical security measures
- A proactive self-starter with the ability to communicate clearly and effectively, strong customer service skills, and ability to thrive in a fast-paced, dynamic, start-up environment.
- Knowledge of virtualization technologies, experience with cloud infrastructure, and the ability to troubleshoot complex technical problems.
- Experience with Linux and Git, including scripting, version control, and collaborative workflows.
- Understanding of cloud infrastructure (AWS, Azure, or GCP) and experience with hybrid cloud environments preferred.
- Strong networking experience, including TCP/IP, DNS, DHCP, and routing protocols.
What we offer:
- Competitive compensation package including equity and biannual bonuses
- Excellent Medical, Dental, and Vision plans through Kaiser Permanente, Anthem, and Guardian (including a medical plan with infertility benefits)
- Long Term Disability, Short Term Disability, Life Insurance
- Wellbeing Benefits - Headspace, One Medical, Gympass, Spring Health
- Fidelity 401(k)
- Commuter, FSA, Dependent Care FSA, HSA
- Various incentive programs (referral bonuses, patent bonuses, etc.)

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