In this role, you will:
- Be the directly responsible individual (DRI) for the full product lifecycle for your area of responsibility: from customer/user engagement, through requirements / design, development, testing, deployment and feedback.
- Enable our operations team to maximize the efficiency of our fleet of self-driving vehicles through a suite of operational tools that enable remote fleet management, routing, monitoring, remote support, and troubleshooting.
- Understand how Kodiak Operations perform their work with existing or new tools and conduct your own user research.
- Work with operations and engineering teams to prioritize features.
- Create concept of operations (CONOPS) / user journey documentation
- Write requirements and user stories: validate with users, and collaborate with engineers to provide implementation detail.
- Work closely with Kodiak engineering teams to drive consensus, and collaborate on design and implementation.
- Create and manage roadmaps to allow engineering and the operations team to understand feature availability.
- As issues arise, prioritize these and balance against the planned work.
- Work closely with Kodiak Operations and our customers to roll out new product features and gather feedback from the field.
- Visit customer locations to gather detailed feedback from the field, and summarize and present to stakeholders.
- Collaborate with the Kodiak Operations team to conduct product training.
- Ensure tooling is being used successfully and correctly.
- Travel required to customer locations, and Kodiak headquarters in Mountain View, CA.
What you'll bring:
- 5+ years experience as a Product Manager.
- Demonstrated experience deploying complex products with operations teams
- Ability to effectively collaborate with both engineering teams and external stakeholders.
- Strong design sense, having prior experience working with user experience designers. Human factors experience is a plus.
- Experience with web based operations tools, and remote monitoring systems.
- Ideally experience with logistics operations (warehouse, trucking)
- Exceptional communication skills with experience presenting to and negotiating with senior stakeholders.
What we offer:
- Competitive compensation package including equity and biannual bonuses
- Excellent Medical, Dental, and Vision plans through Kaiser Permanente, Anthem, and Guardian (including a medical plan with infertility benefits)
- Flexible PTO and generous parental leave policies
- Our office is centrally located in Mountain View, CA
- Office perks: dog-friendly, free catered lunch, a fully stocked kitchen, and free EV charging
- Long Term Disability, Short Term Disability, Life Insurance
- Wellbeing Benefits - Headspace, One Medical, Gympass, Spring Health
- Fidelity 401(k)
- Commuter, FSA, Dependent Care FSA, HSA
- Various incentive programs (referral bonuses, patent bonuses, etc.)

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