About KnowBe4
KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.
Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.
Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.
Please submit your resume in English.
Are you a visionary in the field of software engineering, ready to lead with innovation? At KnowBe4, you'll have the opportunity to shape a career as distinctive as your expertise, supported by our global reach, inclusive ethos, and cutting-edge technology. As a Principal Software Engineering Manager, you'll be at the forefront of driving impactful solutions and collaborating with talented teams in a dynamic, fast-paced environment. Join us in crafting an extraordinary journey for your professional growth and contributing to an enhanced working world for everyone. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.
As a Principal Software Engineering Manager at KnowBe4, you will play a pivotal role in driving our software engineering initiatives to new heights. Your expertise will shape our product development strategy and ensure the seamless integration of cutting-edge solutions into our cybersecurity offerings.
Responsibilities:
- Technical Leadership: Minimum 10 years of experience in software engineering, with a proven track record of 3+ years of successfully leading teams delivering software-driven products in a product development organization.
- Team Management: Lead and mentor a team of talented software engineers, fostering a collaborative and high-performance environment.
- Product Development: Drive the design, development, deployment, maintenance, and bug fixing of KnowBe4 products.
- Customer Experience: Ensure seamless account migration across different regions to deliver exceptional customer experiences.
- Technical Roadmap: Define and execute the technical roadmap, aligning with strategic business objectives.
- Cross-functional collaboration: Collaborate effectively with teams across various geographical locations to understand product requirements and translate them into actionable engineering tasks.
- Project Management: Set clear project goals, manage timelines, and ensure the team delivers high-quality results.
- Talent Development: Provide mentorship and technical guidance to team members, fostering their professional growth.
- Performance Monitoring: Regularly evaluate project progress, identify areas for improvement, and make data-driven decisions.
- Team Building: Recruit and retain top-tier talent to build and maintain a high-performing engineering team.
To thrive in this role, you'll need a strong foundation in software engineering and a background in product development. The following skills are essential:
Technical Skills:
- Ruby and Rails Expertise: Deep understanding of Ruby and Ruby on Rails, including best practices, design patterns, and performance optimization. Recent work experience of 3+ years.
- Experience with RSpec, Minitest, or other testing frameworks.
- Familiarity with Rails ecosystem gems (e.g., Devise, CanCanCan, Sidekiq).
- Full-Stack Proficiency: Proficiency in front-end technologies (JavaScript, HTML, CSS) and back-end development.
- Front-end development: Hands-on experience with any of Svelte/React/Vue.
- Serverless Tech stack: Like AWS lambdas, SNS, SQS, Step Functions.
- API Development: Experience with RESTful and GraphQL API design and implementation.
- Database Management: Strong knowledge of database systems like PostgreSQL and MySQL.
- Version Control: Proficiency in Git and other version control systems.
- Agile Development: Understanding of Agile methodologies and their application in software development.
- Cloud Platforms: Familiarity with cloud platforms such as AWS.
- Containerization: Experience with containerization technologies like Docker.
- CI/CD: Proficiency in CI/CD pipelines and tools (Jenkins, GitLab CI).
- Microservices: Knowledge of microservices architecture and its implementation.
- Background Jobs and Caching: Experience with background job processing and caching mechanisms.
- Web Security: Understanding of web security best practices.
Soft Skills:
- Problem-Solving: Strong analytical and problem-solving abilities.
- Communication: Excellent communication and collaboration skills.
- Mentorship: Experience mentoring and guiding junior developers.
- Teamwork: Ability to work independently and as part of a collaborative team.
- Attention to Detail: Strong focus on accuracy, quality, and detail-oriented approach.
Nice to Have:
While not mandatory, the following attributes would be considered advantageous:
- Experience working in the cybersecurity industry or related fields.
- Experience with Launchdarkly, mixpanel, and Localstack.
- Advanced degrees (MS or Ph.D.) in Computer Science, Data Science, or a related field.
Our Fantastic Benefits
We offer company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits, visit www.knowbe4.com/careers/benefits.
Note: An applicant assessment and background check may be part of your hiring procedure.
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.
No recruitment agencies, please.
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