Company Overview
Group/Division
Job Description/Preferred Qualifications
Company Overview
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart-car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. Our authority teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams grow with solving really hard problems. There is never a dull moment with us.
Group/Division
The Global Service Support Organization (GSS) team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The GSS organization partners with our field teams and customers in all business sectors to maintain the dedication and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.
Responsibilities
Installation Engineer - RAPID
Perform customer-site installation and acceptance testing of newly delivered systems under varying circumstances, delivering high quality installations/upgrades of KLA products. Perform customer-site retrofit and model changes for previously installed systems. Serve as customer contact on Technical and Service-related matters Perform or ensure the completion of all activities required to handoff a KLA tool that meets and exceeds customers’ expectations. activities include site surveys, pre-installation, installation, solving, acceptance, training and handoff of the products while applying KLA Best Known Methods at customer sites. Require high flexibility, adaptability and autonomy due to the job includes ~50% travel oversea. (Mainly in China Region)Minimum Qualifications
1. BS/MS major in Mechanical/Electrical/Electronic Engineering or equivalent.
2. Minimum 2 years of experience in Servicing or installing semiconductor capital equipment.
3. Knowledge and experience in Semiconductor Wafer Manufacturing, specifically steppers or Metrology Management preferred.
4. High level of technical and solving skills. Fluency in both Mandarin and English.
5. Good demeanor on learning new technology and willing to take challenge.
6. Require high flexibility, adaptability and autonomy due to the job includes ~50% travel oversea.
We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer
Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to talent.acquisition@kla.com to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.
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