Division ECI Customer Engagement Application Engineer

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Job Description

• Responsibilities:
• Support field efforts to resolve metrology issues:
  • Analyze process results and indicators to assess equipment performance and make recommendations on performance improvement.
  • Crisis management with sound problem solving skills and project management skills.
  • Coordinate with factory and field on technical requests and provide timely solution.
• Coordinate transfer of technology from factory to field to ensure readiness and understanding of new metrology systems:
  • Develop collateral material used to support field resolution of metrology issues.
  • Develop and deliver training programs.
  • Work with field and factory on systems qualification.

• Involved in new technology development and perform technology promotion to customers.
• Support ECI’s local sales team by providing ECI HQ the complete chemistries / process specifications from our customers during the RFQ and the final order phases of a new application per ECI’s requirements
• Work with R&D and engineering team on process characterization and equipment preparation.

• Work with R&D and engineering team on new product definition, risk assessment, package design, modeling and simulation.

• Oversee assigned project schedules with internal and external team, ensure on-time delivery.

• Qualifications:

• BS degree required; MSc or PhD preferred in chemistry / chemical engineering / material science with 5 years of semiconductor fabrication experience
• Experience with the theory, practice and interpretation of chemical analytical techniques.
• Excellent analytical and problem solving skills.
• Self-motivated with ability to multi-task and learn quickly.
• Strong interpersonal and communications skills (verbal and written) necessary to work in a collaborative environment.
• Excellent verbal and written communication skills, with ability to clearly communicate advanced technical constructs in direct and concise manner.
• Able to work with minimal supervision while providing comprehensive status reports on a regular basis.
• Proficiency with personal computers and industry-standard software applications (Microsoft Outlook, Word, Excel, PowerPoint, Project etc.).
• Ability to work alone and/or with limited supervision.
• Travel to West Coast Customers for Process Support – up to 50% travel
• May include international travel as well.

Minimum Qualifications

Doctorate (Academic) Degree and 0 years related work experience; Master's Level Degree and related work experience of 3 years; Bachelor's Level Degree and related work experience of 5 years

We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer

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