Customer Qualification Engineering Intern - i-0057

Location: Santa Clara, CA, us

Company Description

KIOXIA America, Inc. (formerly Toshiba Memory America, Inc.) is the US-based subsidiary of KIOXIA Corporation, a leading worldwide supplier of flash memory and solid state drives (SSDs). From the invention of flash memory to today’s breakthrough BiCS FLASH™ 3D technology, KIOXIA continues to pioneer cutting-edge memory solutions and services that enrich people's lives and expand society's horizons. The company's innovative 3D flash memory technology, BiCS FLASH™, is shaping the future of storage in high-density applications, including advanced smartphones, PCs, SSDs, automotive and data centers.

Job Description

We are seeking an intern to join our customer technical support test team. This internship offers hands-on experience with solid-state drives (SSDs) in server environments, allowing you to develop skills in hardware validation, scripting, and performance benchmarking.

Key Responsibilities:

• Perform functional and performance testing of SSDs on various server platforms.
• Execute and modify scripts to automate test processes and analyze results.
• Troubleshoot and document hardware and software issues encountered during testing.
• Work with engineering teams to validate firmware updates and system compatibility.
• Maintain records of test results, failures, and debugging steps.
• Assist in optimizing test procedures to improve efficiency and accuracy.

Qualifications

• Pursuing a degree in Computer Science, Electrical Engineering, Information Technology, or a related field.
• Basic understanding of storage devices and server hardware.
• Familiarity with  Windows or Linux OS.
• Experience with scripting languages such as Python, Bash, or PowerShell is a plus.
• Strong problem-solving skills and attention to detail.
• Ability to work both independently and collaboratively within a team.

Preferred Qualifications:

• Knowledge of SSDs and server configurations.
• Familiarity with benchmarking and debugging tools.

Additional Information

Req# i-0057; #LI-MB1;

The expected salary for this position is $30.00 - $35.00/hour.

At KIOXIA, we value the following:

• Investment in you
  • Offering opportunities for career growth and personal development training
• Open-minded management
  • Empowering employees by listening and responding to ideas, issues, and approaches
• Flexible work-life balance
  • Offering a generous PTO allotment, holiday shutdown, and flexible work options
• Diversity of cultures, perspectives, backgrounds and experiences of all our team members
  • Through our diversity, equity and inclusion initiatives, our focus is to strengthen our company culture to create more inclusion and belonging for all
• Benefits for our team members
  • Excellent medical and non-medical benefits, 401(k) matching, pet insurance

KIOXIA America, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.