Systems Performance Engineer

Location: Tarneit, VIC, Australia

Time Type: Full time

Job Description

• Join a global powerhouse in automation & robotics that genuinely supports career growth, work-life balance, long-term success
• Optimise some of the most advanced automated materials handling systems in the industry
• Fantastic team culture, collaborative, supportive and all inclusive

We offer:

Engineer the future. Start your dream career with Dematic today!

WHAT WE OFFER YOU

• Fitness Passport – Enjoy discounted access to gyms, pools, and fitness facilities nationwide for you and your family, making it easier and more affordable to stay active

• Exclusive health cover via Medibank – 9% discount on corporate health plans designed to fit every lifestyle, life stage, and budget

• Competitive salary + super + fully maintained tool of trade

• Opportunity to work within a dynamic team within a larger organisation

• Career Development and Global Opportunities

• Salary packaging and novated leasing available

• Corporate discounts on car rentals and IT products/accessories

• Paid Parental Leave + super: 12 weeks for primary carer/2 weeks secondary

• Purchase Leave

• Study Assistance

• Social Club

• Employee Referral Bonus Programme

WHAT’S SO AMAZING ABOUT THIS OPPORTUNITY 

As a Systems Performance Engineer, based at a significant client site in Tarneit, Melbourne, you’ll be at the heart of optimising some of the most advanced automated materials handling systems in the industry. This role blends control systems expertise, data analytics, and customer engagement, giving you the opportunity to turn complex operational data into meaningful performance improvements.

You will work hands‑on with Warehouse Control System (WCS) and PLC data to monitor system health, diagnose faults, and measure performance against functional specifications and contractual KPIs. Developing insightful dashboards and analytics, prepare clear performance reports, and collaborate directly with customer operations and maintenance teams to deliver practical recommendations that improve system reliability, throughput, and operational efficiency.

This is a highly visible role where your insights directly influence system performance, customer satisfaction, and long‑term value creation. You’ll continuously identify optimisation opportunities, develop technical solutions, and help customers get the best possible performance from their automation investments.

• Hours of Work: Monday to Friday

WHAT YOU WILL BE WORKING ON

• Provide second level technical support  

• Develop and maintain performance dashboards and analytics  

• Monitor, analyse, report on machine faults, trends, root causes, and operational impact

• Analyse WCS and PLC data to identify performance risks and optimisation opportunities

• Assess system performance against functional specifications, KPIs, and contractual service levels

• Align system performance with logistics operations, SKU profiles, and production flows

• Support and troubleshoot industrial and IT network interfaces between equipment, WCS, customer systems

• Perform regular system diagnostics and deliver clear, professional performance reports

• Provide technical guidance and performance insights to operations and maintenance teams

• Prepare test plans, manuals, and technical documentation

• Build strong customer relationships, translating operational challenges into actionable insights

• Deliver training to customer and Dematic personnel

• Resolve or escalate system issues, working closely with the Customer Incident Management team

• Report on equipment not performing to design specifications

• Contribute to revenue opportunities and support sales activities

• Ensure compliance with OHS&E standards

Tasks and Qualifications:

SETTING YOU UP FOR SUCCESS  

• Degree qualified: Systems Engineering or Computer / Electrical / Mechatronics or related disciplines

• 2+ Years Systems Engineering experience

• Knowledge of Material Handling, order fulfillment and warehouse automation

• Experience in design and delivery of complex material handling systems

• Excellent communication skills with the ability to engage confidently in customer facing environments

• High attention to detail with a structured, analytical approach

• Ability to work independently and without close supervision

• Willingness to participate in after-hours support when required

• Valid Driver's license

• Working Rights: Citizen or PR

WHY BRING YOUR CAREER TO DEMATIC 

Dematic Pty Ltd, is a world leader within the integrated logistics and material handling industry. We provide intelligent logistics solutions for manufacturing and distribution, as well as comprehensive automation and software technology solutions, tailored to our clients’ needs

Our innovative portfolio meets the demands of an ever-changing supply chain landscape and is designed to deliver a clear competitive edge. As a company we take pride in offering our employees a safe and rewarding work environment in which to develop their careers

This is an exciting time to join Dematic. We are proud to design, build, implement, and support automated system solutions for warehouses, distribution centres, and production facilities. We live on the cutting edge of technology and industry and are a global leader with 11,000 employees worldwide and over 700 employees in Australia and New Zealand

And some other great things to know about us……

• Employee engagement is high at 80% in our recent employee survey
• Average tenure is 8 years, with 12% internal promotions and transfers annually because we actively invest in developing our people.
• A staggering 30% of all new hires are referrals, as our people know it's a great place to work and recommend it to others

HOW TO APPLY

If you would like to apply for the above position, please click on the ‘Apply for this job’ button and submit your resume. For more information visit: www.dematic.com

Dematic is committed to providing equal employment opportunity in all areas of employment including recruitment, selection, promotion, training etc. and in accordance with federal and state legislation, Dematic Pty Ltd (Dematic or the Company) promotes a workplace free from discrimination and harassment