Software Support and Development Engineer

KION Group

Hybrid

Augsburg, Germany

Full-time

Mid Level

3+ yrs

Salary not listedPosted 3d ago

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Real job — pulled straight from KION Group’s careers page · Verified August 10, 2026 · No reposts.

KION Group is hiring a Software Support and Development Engineer — a full-time, based in Augsburg, Germany role. Apply directly on KION Group's careers page below.

Software Support and Development Engineer (m/f/d)

Location: Augsburg, Germany

Time Type: Full time

Job Description

Dematic is a leading global provider of intelligent intralogistics solutions - from storage to material flow and order picking.
With a comprehensive range of innovative logistics systems, product solutions and services, we offer our customers unique perspectives for the movement of their goods and information through the supply chain.
Dematic can look back on almost 200 years of tradition as an innovation driver. With more than 7,000 employees at over 50 locations worldwide, the company has built more than 6,000 distribution and industrial logistics systems.

We offer:

Benefits of an International MDax Group (KION Group)
Plenty of room for creativity in a rapidly growing company
Flexible and mobile working
Individual support and development
Employee discounts

Tasks and Qualifications:

Your Tasks:

Assumption of on-call duties in an international environment

Service delivery manager for new and long-term existing customers

Carrying out software support incl. documentation of incoming service cases including description of solutions

Project collaboration in software projects (CS, MU, PS, IS)

International project commissioning and after-go-live support

Service support for existing customers (WCS, MFC)

Software development for WCS, MFC and OFS systems (PTL, PbV)

Change request processing for existing customers

Your Qualifications:

Experience with 24/7 on-call 2nd level support

High level of service and customer orientation

Knowledge in the automation environment / warehouse management systems

Knowledge of the logistics IT environment

Good written and spoken English & German

Willingness to travel

Experience with sophisticated software architectures

Experience in Java software development (min. 3 years of professional experience desirable)

Confident handling of databases (Oracle)

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Frequently asked questions

What skills are required for Software Support and Development Engineer at KION Group?

The required skills for Software Support and Development Engineer at KION Group include: Java, Oracle, Customer Service.

What is the seniority level for Software Support and Development Engineer at KION Group?

Software Support and Development Engineer at KION Group is a Mid Level level position.

How do I apply for Software Support and Development Engineer at KION Group?

You can view the full description and apply for Software Support and Development Engineer at KION Group on EchoJobs: https://echojobs.io/job/kion-group-software-support-and-development-engineer-m-f-d-nrd41.

Job description