Service Engineer (Northern Taiwan)

Location: Taipei, Taiwan

Time Type: Full time

Job Description

We offer:

About Dematic

Dematic is at the forefront of integrated logistics and material handling industry. We design, build and deliver innovative cutting-edge automation solutions that power the supply chains of some of the most innovative companies worldwide.

Headquartered in Atlanta, Dematic is a member of KION Group, one of the world’s leading suppliers of industrial trucks and supply chain solutions. We are a global leader with 11,000 employees worldwide and a growing presence in Asia, Middle East and Africa. We offer a collaborative and supportive work environment where you can learn from industry experts within a close-knit team.

Why Join Us?

Interested in working with advanced warehouse automation systems? As a Service Engineer, you will perform preventive and corrective maintenance on automated systems such as ASRS, order fulfilment, and sortation solutions to ensure reliable operations. Working closely with the service team, you will troubleshoot equipment faults, support system performance, and help maintain a safe and efficient working environment. If you enjoy hands‑on technical work and solving equipment issues in a fast‑paced automation environment, . join our dynamic team in Taiwan today!

Tasks and Qualifications:

Key challenges/specific functions:

• Carry out preventive and corrective maintenance or repair of Automated Storage & Retrieval Systems (ASRS), Order Fulfilment (OFS) and Sortation systems.

• Communicate effectively with all Dematic team members including Service Manager, Maintenance Supervisor and Engineers

• Maintain effective working relationships with all Dematic team members.

• Resolve within a reasonable time any equipment faults and ensure quality of work.

• Report faults in a timely manner to your Service Manager

• Identification and reporting of health and safety risks, accidents, incidents, injuries and property damage at the workplace.

• Correct utilisation of appropriate personal protective equipment.

• Compliance with workplace policies and procedures for risk identification, risk assessment and risk control.

• Active participation in activities associated with the management of workplace health and safety.

• Ensure all paperwork is completed and submitted on time and correct.

• Actively participate in a safe working culture.

• Inspect completed work to check that repairs have been completed correctly and that machinery and equipment conform to specifications and safety standards.

• Complete all allocated tasks assigned by Service Manager.

Qualifications and Skills required:

• Tertiary qualified in an engineering discipline

• Minimum 3 years’ of service experience in control engineering / industrial automation (conveyors) / maintenance of plant/machinery/material handling equipment
• Experience in computerised maintenance systems
• PLC experience in Siemens S7 and SCADA WIN CC will be beneficial
• Experience in pneumatic/hydraulic systems
• Ability to read and interpret electrical and mechanical drawings.
• Understanding of OH&S requirements.
• Willingness to travel and work flexible hours
• Ability to work in isolation, make decisions and be results driven
• Great team player and able to work collaboratively
• Ability to think outside of the box when solving problems
• Customer focused
• Ability to develop and maintain effective on-going relationships
• Excellent verbal, written and inter-personal communication skills
• General good attitude and workplace behaviour