Field Service Technician – Industrial Mechanical/Electrical

Location: Palmerston North, New Zealand

Time Type: Full time

Job Description

• Join a global leader at the forefront of automation, logistics & material handling
• Perfect opportunity for industrial electricians or mechanical technicians
• Apply your industrial electrical expertise in a dynamic field service role across key customer sites
• Rewards: attractive wages, overtime, company vehicle, tools, uniform, mobile phone, laptop

We offer:

At Dematic, we don't just offer jobs - we offer careers that move with you

WHAT WE OFFER

• Job Security: With an average tenure of 8-10 years, our team stays for a reason - we look after our people.

• Variety in Your Role: This hands-on role involves both electrical and mechanical maintenance and troubleshooting.

• Team Culture & Safety: Be part of a supportive, safety-first environment with a strong sense of team.

And More!!

• On the job training and certification in Working at Heights + Heights Rescue
• Fully maintained vehicle, tools, uniform, mobile & laptop
• Exceptional onboarding, shadowing and mentoring
• Employee Referral Bonus - Earn extra $$ when you bring great talent onboard
• Novated Leasing & Salary Sacrificing Options
• Learning & Development: Study support and professional courses
• Corporate Discounts: On IT products and car rentals
• Paid Parental Leave + Purchase Leave Options

THE OPPORTUNITY

Recently voted #1 Warehouse Automation Supplier in the world, this is an exciting time to join Dematic, with incredible growth and increased opportunities for talented employees looking to develop their careers.

We are seeking an experienced Industrial Mechanical / Electrical Technician to join our team as a Field Service Technician in Palmerston North.  Not the traditional electrician role, being field based, you will work across multiple customer sites gaining exposure to the latest technology and automation. Our ideal candidates are problem solvers with excellent fault-finding skills, creating partnerships with customers to provide solutions to their business needs.

You'll play a vital role in providing 24/7 national support, covering contract repairs, preventative maintenance, installations, and emergency breakdown services for Dematic customers.

WHAT YOU CAN EXPECT

The position will require participation in an on-call roster with working hours covering:

• Monday to Friday day shift with overtime opportunities

• On-Call Roster: every 3 weeks attracting an On-Call Allowance 

• Field based role: with fully maintained company vehicle, tools, laptop, mobile and uniform

Tasks and Qualifications:

WHAT WE'RE LOOKING FOR

• Electrical or Mechanical Trade Qualification

• Mechanical maintenance experience is highly regarded

• General PLC experience in Siemens S7 and SCADA preferred but not mandatory, training will be provided

• Experience within automation environments (conveyors) and material handling equipment (advantageous)

• Experience in pneumatic systems

• Troubleshooting and problem solving mechanical/electrical faults on high tech automated material handling equipment and Automated Guided Vehicle (AGV)

• First respondent to breakdown notifications when on call

• Ability to work in isolation, make decisions and be results driven

• Great team player and able to work collaboratively

• Strong understanding of OHS requirements and application of safe work practices

• Excellent verbal, written and inter-personal communication skills

• The ability to develop and maintain effective on-going relationships with key customers

• New Zealand Work Rights: PR or Citizenship

WHAT MAKES DEMATIC A GREAT PLACE TO WORK?

This is an exciting time to join Dematic. We are proud to design, build, implement, and support automated system solutions for warehouses, distribution centres, and production facilities. We live on the cutting edge of technology and industry and are a global leader with 11,000 employees worldwide and over 700 employees in Australia and New Zealand.

And some other great things to know about us……

• Employee engagement is high at 80% in our recent employee survey
• Average tenure is 8 years, with 12% internal promotions and transfers annually because we actively invest in developing our people.
• A staggering 30% of all new hires are referrals, as our people know it's a great place to work and recommend it to others

HOW TO APPLY

If you would like to apply for the above position, please click on the ‘Apply for this job’ button and submit your resume. For more information visit: www.dematic.com

Dematic is committed to proving equal employment opportunity in all areas of employment including recruitment, selection, promotion, training etc. and in accordance with federal and state legislation, Dematic Pty Ltd (Dematic or the Company) promotes a workplace free from discrimination and harassment.