Sr. Customer Collaboration Analyst

What you'll do

This role is responsible for working cross-functionally with Sales & Supply Chain to ensure KIND is successful with each retailer. You will manage customer specific dashboards and reporting requirements, including inventory management and customer scorecards. You will then work with the Sales and Operations teams to effectively meet Customer specific requirements. In this role you will drive best in class service levels by monitoring priority customer programs, including innovation launches and promotional activities.

Must reside in the following states with ability to commute: New York Metro Market (NY, NJ, PA); Bentonville (AR), High Point (NC)

Essential Functions and Responsibilities:

•  Advanced analytical skills that will create tools to enhance current system reporting to identify gaps and improve work processes.
• Develop collaborative relationships with Sales and assigned Customers to drive improvement of KIND Sales and Operations priorities.
• Responsible for monitoring and analyzing Sales, Forecast, Orders and Inventory both internal and from the customer to identify the best inventory management for on shelf availability.
• Work closely with customers and cross-functional teams to ensure inventory accuracy and availability to meet customer demand
• Fully understand the impact of allocation, analyze impacts on demand and communicate to planning while working with Sales to reduce any negative service gaps.
• Communication of Key Customer inventory levels to the organization along with explanation of variables
• Collaborate with the customer on key demand and promotional periods to improve execution at the retail level.

What you'll bring to KIND

•  3+ years Supply Chain related experience (CPG preferred) with knowledge of End to End Supply Chain (Operations, Logistics and Planning)
• Understanding of Integrated Business Planning and Forecasting
• Knowledge or experience of Customer Ways of Working
• Proven track record of delivering results through cross-functional partnerships
•  Ability to be a change agent within the organization and be a voice of best practices
•  Strong understanding of the value of on shelf availability
•  Strong computer acumen and must be proficient in Microsoft office applications with emphasis on Excel, Word, and Outlook. Experience with ERP systems (JDE, SAP, SAGE, Process Pro) is preferable

You are...

• Curious and insatiable with your drive to achieve, learn and seek improvement
• Someone who possess excellent organizational and time management skills
• A problem solver, flexible and forward thinking with a creative and solution orientated approach
• Detailed oriented and an ability to multi-task
•  A team player with motivation and enthusiasm
• A problem solver with effective communication to collaborate
• Genuine in your desire to help make the world a kinder place, committing to always spreading and celebrating kindness
• Must be an involved business partner. Take ownership while exercising good judgment
• Able to stand alone even when driving an unpopular decision

You have...

• Bachelor’s degree is required or 3+ years of equivalent experience working for an organization in a supply chain operations, sales or trade planning position (CPG experience preferred)
•  Must have the ability to prioritize and manage multiple tasks and activities
•  Must take initiative and be self-directed
•  Team player
• Proven ability to work in a fast-paced environment
• Must have strong verbal and written communication skills
• Must be an involved business partner. Take ownership while exercising good judgment
• Strong Systems aptitude and must be proficient in Microsoft office applications with emphasis on Excel, Word, and Outlook. Experience with ERP system is preferable
• High level of enthusiasm and commitment to excellence

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base salary range for this position is $74,500.00 - $103,500.00. Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ.