Key Responsibilities
- Substitute the General Manager in his absence and acquisition of representative tasks.
- Responsible for coordination, initiation and control of all operational processes as well as appropriate delegation and control of the individual tasks.
- Link between the General Manager and the Department Heads and Team Leaders.
- Ensure an optimal communication between GM and Department / Department heads in the form of meetings, etc.
- Implement annual reviews for the subordinate Department and Head of Department, as well as promotion, development, and career planning; Initiate corrective / disciplinary action in collaboration with the GM.
- Responsible for the implementation and adoption of projects in collaboration with the GM.
- Responsible for leadership in all matters in relation to safety and protection in the hotel.
- Budget coordination, creation, control operations.
- Cost control, sales optimization through promotional activities.
- Develop and constantly monitor all security-relevant measures and facilities especially fire protection and rules of conduct in emergency situations, taking into account the current requirements by authorities and legislation.
- Achieve or exceed budget, ensuring a permanent improvement of quality standards and optimization of work processes in the operational area.
- Monitor and Control sales of the room rate in terms of Logis.
- Monitor quality of all public and non-public spaces.
- Monitor the technical condition of the departments.
- Handle the daily monitoring of all departments.
- Initiate cross-cutting projects.
- Ensure own personal and professional training.
- Acquire Manager on duty services during the week and on weekends.
- Develop and assure standards in the areas of Logis and F&B.
- Handle forecast and yield management for the Logis area in collaboration with the GM and FOM.
- Secure the realization of quantitatively as qualitatively optimal utilization of the
- Logis range.
About Kempinski
Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.
For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.
In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
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