Site Reliability Engineer

Keeper is hiring a talented Site Reliability Engineer to join our DevOps team. This can be a 100% remote position from select locations with an opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro area.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and gain valuable skills working on a modern stack with the latest technology and tools!

About Keeper

Keeper Security is transforming cybersecurity for organizations globally with zero-trust privileged access management built with end-to-end encryption. Keeper’s cybersecurity solutions are FedRAMP and StateRAMP Authorized, SOC 2 compliant, FIPS 140-2 validated, as well as ISO 27001, 27017 and 27018 certified. Keeper deploys in minutes, not months, and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at KeeperSecurity.com.

About the Role

As the Site Reliability Engineer (SRE), you will be responsible for ensuring the reliability, availability, and performance of our software systems. You will work alongside the Information Security and DevOps teams to design, build, and maintain highly scalable and resilient infrastructure, focusing on continuous integration, delivery, and deployment operations.

Responsibilities

• Design, implement, and manage the infrastructure and tools required for continuous integration, continuous delivery (CI/CD), and reliable software deployment
• Ensure high availability and performance of production systems, monitoring critical services to prevent and resolve outages
• Manage infrastructure automation, leveraging tools like Terraform, Ansible, or Kubernetes to scale systems efficiently and securely
• Support security audits and compliance efforts (e.g., SOC2, ISO 27001, FedRAMP) to ensure our infrastructure meets necessary regulatory and security standards
• Collaborate with development teams to optimize build and release pipelines, incorporating automated testing, code coverage, and performance monitoring
• Troubleshoot issues related to system performance, software reliability, and capacity management to ensure the stability of production systems
• Stay up to date with industry trends in cloud infrastructure, automation, and DevOps practices to continuously improve system design, monitoring, and security
• Contribute to creating and maintaining monitoring and alerting systems to proactively identify and address reliability issues
• Promote a culture of reliability by working with teams to define and achieve reliability goals (e.g., uptime, latency, incident response times)
• Due to this role’s involvement in GovCloud, qualified candidates must be a “U.S. Person”

• 8+ years of experience as a Site Reliability Engineer, DevOps Engineer, or a similar role with a focus on infrastructure and automation
• Proficiency with cloud platforms (e.g., AWS, Azure, Google Cloud) and infrastructure management tools like Terraform, Kubernetes, or Docker
• Experience with CI/CD tools such as Jenkins, GitHub Actions, or GitLab CI for automating build, test, and deployment pipelines
• Strong understanding of monitoring and observability tools (e.g., Prometheus, Grafana, New Relic) to ensure system reliability
• Solid experience with Linux, Mac OS X, and Windows systems, with knowledge of scripting languages like Python, Bash, or Go
• In-depth knowledge of networking concepts, security best practices, and incident management
• Ability to communicate complex technical issues and solutions clearly and effectively within a cross-functional team
• A proactive problem-solver with a collaborative mindset and the ability to work independently in a fast-paced environment
• Bachelor’s degree in Computer Science, Engineering, or a related field is preferred