Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.
Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture, please click here: Kaseya Culture.
Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth.
WHAT YOU’LL DO:
As a Manual QA Engineer at Kaseya, you’ll be at the heart of ensuring that our products deliver exceptional quality to our customers. You’ll be the quality gatekeeper, testing everything from web apps to native iOS/Android apps. You’ll design, execute, and maintain test plans that ensure our software works flawlessly across platforms. You’ll work in a collaborative Agile/Scrum/Kanban environment with a talented team of developers and product managers to identify testing needs, report bugs, and help us improve the user experience.
But it’s not all about testing—your input will shape our products, and your attention to detail will prevent issues before they even arise.
WHAT WE ARE LOOKING FOR:
We’re looking for an experienced Manual QA Engineer to join our dynamic and innovative team. You’ll report to the QA Manager and work closely with software developers and product managers in an Agile development environment. You’ll play a key role in delivering high-quality features and fixes across a variety of platforms.
Location: Hybrid/Office (Flexible working options available)
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Design & Execute Test Cases: Develop and execute manual test cases for web, Windows, Linux, MacOS, and native iOS and Android apps. You’ll be involved in every aspect of the testing cycle.
- Collaborate with Cross-Functional Teams: Work closely with developers and product managers to identify testing needs, prioritize features, and ensure thorough coverage.
- Create & Maintain Test Documentation: Develop and maintain test plans and test cases that ensure all products meet quality standards.
- Bug Triage & Fixing: Help identify, triage, and track bugs, ensuring they get resolved quickly. You’ll be responsible for ensuring product quality before it hits production.
- Issue Reporting & Escalation: Be the voice for quality—communicate issues clearly to the right stakeholders and work with the team to solve problems as they arise.
- Continuous Learning: Stay on top of the latest trends and best practices in manual testing to ensure we’re using the most efficient and effective testing strategies.
WHAT YOU’LL BRING:
- 3+ Years of Experience in Manual QA: You’ve worked on web, mobile, and API testing and have a strong understanding of software development life cycles and testing methodologies.
- Experience with Agile/Scrum: You’ve worked in an Agile environment and understand how to collaborate with cross-functional teams to deliver quality products.
- Expertise in Manual Testing: You’ve developed and executed manual test cases across different platforms, including web, desktop, and mobile (especially iOS apps).
- Bug Tracking Tools: Familiarity with defect tracking tools like Jira, Bugzilla, or Trello is essential to keep things running smoothly.
- Attention to Detail: You have a keen eye for spotting issues and ensuring high-quality standards are met.
- Strong Communication Skills: You can communicate issues clearly and effectively, both written and verbal, and have a collaborative approach to problem-solving.
- Education: BS in Computer Science or a related field, or equivalent practical experience.
Join the Kaseya growth rocket ship and see how we are #ChangingLives !
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
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