Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.
Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture, please click here: Kaseya Culture.
Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth.
WHAT YOU’LL DO:
As a Manual QA Engineer at Kaseya, you will play a key role in ensuring the delivery of high-quality products through the development, execution, and maintenance of comprehensive manual test suites. You will work closely with developers and product managers in an Agile environment to evaluate test cases for inclusion in regression suites, identify new testing needs, and ensure that products are thoroughly tested before release.
You will be responsible for testing across multiple platforms, including web applications, SOAP/REST APIs, and native mobile apps for both iOS and Android. By collaborating with various teams, you will help improve testing tools and processes to drive efficiency and deliver high-quality features and fixes in a timely manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Manual Test Case Design & Execution: Design and execute detailed manual test cases for a variety of platforms, including Web, Windows, Linux, MacOS, and native iOS and Android apps.
- Collaboration & Communication: Collaborate with developers and product managers to identify and prioritize testing requirements and communicate findings and issues effectively to relevant stakeholders.
- Test Plans & Test Cases: Develop and maintain comprehensive test plans and test cases for all products, ensuring coverage of new features and ongoing regression.
- Bug Triage & Bug Fixing: Participate in the bug triage process, identify issues, and collaborate with the team to help prioritize and track bug fixing efforts.
- Continuous Improvement: Stay up to date with the latest trends and technologies in manual testing, and contribute to improvements in testing tools and processes.
- Issue Escalation: Communicate and escalate issues in a timely manner to ensure they are addressed and resolved promptly, helping to ensure the overall product quality.
WHAT YOU’LL BRING:
- 3+ years of professional experience in manual QA, with a strong background in testing web applications, SOAP and REST APIs, and native mobile apps for iOS.
- Solid Understanding of the software development life cycle (SDLC) and testing methodologies.
- Experience with Agile/Scrum development processes, collaborating in an iterative and dynamic environment.
- Proven ability to create and execute detailed test cases while meeting tight deadlines and managing multiple tasks effectively.
- Excellent communication skills (both written and verbal), with a strong ability to work cross-functionally and organize testing schedules.
- Experience with defect tracking tools such as Jira, Bugzilla, or Trello.
- BS in Computer Science or a related technical field, or equivalent practical experience.
BONUS SKILLS (NICE TO HAVE):
- Experience testing native mobile apps for iOS and familiarity with mobile-specific testing tools and methodologies.
- Familiarity with additional operating systems or web technologies (e.g., Linux, MacOS, cloud-based testing).
Join the Kaseya growth rocket ship and see how we are #ChangingLives !
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
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