Senior Director of Engineering, Core Services

How You Will Make a Difference Day to Day

• Drive Technical Vision: Develop and implement a cohesive technical strategy that ensures scalability, reusability, and technical excellence.
• Lead and Develop Teams: Mentor engineering managers and individual contributors while fostering a high-performing, collaborative culture.
• Ensure Scalable Systems: Champion the development of scalable, efficient, and sustainable engineering practices.
• Inspire Innovation: Champion a culture of innovation by driving initiatives such as hackathons, cross-team technical showcases, and exploration of emerging technologies.
• Optimize Infrastructure: Work closely with DevOps and infrastructure teams to enhance scalability, system reliability, and performance. Implement solutions for improving system monitoring, logging, and release/incident management.
• Drive Engineering Metrics: Establish and monitor key engineering metrics (e.g., velocity, sprint completion, defect rate) to measure team performance, identify areas for improvement, and ensure high standards of engineering excellence.
• Optimize Processes: Use data-driven insights to optimize engineering processes, implementing continuous feedback loops and fostering a culture of transparency and accountability.  Be a focal point for evangelizing engineering best practices across the organization.

We’d love to hear from you if you have

• Bachelor’s degree in Computer Science degree (or equivalent experience).
• 10+ years of experience in increasingly responsible roles, with at least 5+ years of team leadership in a complex global business environment.
• Proven ability to manage a team of 25+ engineers, including managers.
• Domain expertise in one or more of the following: enterprise SaaS, developer platforms, large-scale data systems, IoT.
• Strong background in leveraging and improving infrastructure, platform, and data components across a growing product portfolio.
• Demonstrated track record of delivering highly scalable platforms within enterprise environments, focusing on performance and user experience.
• Proven success in hiring, retaining, and developing diverse engineering talent, with a demonstrated commitment to creating an inclusive team environment.
• Proven experience in managing and scaling infrastructure teams, ensuring high availability, reliability, and performance of critical systems.
• Strong background in DevOps, including implementing automated testing strategies, continuous integration (CI), and continuous delivery (CD) practices to ensure high-quality software delivery.
• Expertise in systems monitoring, incident management, and infrastructure automation to improve system uptime and resilience.
• Experience in defining and tracking engineering metrics to assess team productivity, quality, and efficiency. Ability to leverage data to drive decisions and improve delivery processes.
• Demonstrated success in managing engineering teams working in a fast-paced, agile environment while balancing technical excellence with business priorities.

Nice to haves, but NOT required

• Expertise in platform architecture, including microservices, event-driven systems, and distributed computing at scale.
• Proven success in building and scaling developer platforms or reusable engineering components.
• Strong understanding of data systems, including data pipelines, observability tools, and real-time data processing.
• Experience leading engineering efforts in a rapidly scaling environment, balancing technical excellence with business agility.
• Familiarity with compliance and security best practices for platform engineering, especially in regulated industries (e.g., GDPR, SOC 2, ISO 27001).
• Familiarity with cloud infrastructure management tools (e.g., Terraform, Kubernetes) and CI/CD pipelines to ensure efficient and reliable deployment processes.
• Experience with infrastructure monitoring tools (e.g., Datadog).
• Experience with agile project management tools (e.g., Jira, Trello) and performance tracking tools to continuously refine team processes and deliver on strategic objectives.