System Engineer

This is us 

Kaltura’s (NYSE:KLTR) mission is to power any video experience for any organization – live, on-demand, or real-time. We not only want to make using video simpler, but we also want to better people’s lives through video. Founded in 2006, Kaltura is now a global leader in the video market with millions of people using our products daily to teach, learn, watch, connect, and collaborate. Among our customers, you’ll find more than 1000 global, well-known organizations.    

15+ years since starting the company, we continue to foster a diverse and collaborative work environment where everyone gets a say. Our team is currently 700+ people, and we’re still growing. We have offices in New York, London, Singapore, and Tel Aviv, but our technology is all in the cloud. 

Kaltura has a fast-paced environment where initiative is always encouraged. Together with our hybrid work model and flexible state of mind, you get the right conditions for creative juices to flow freely. Thanks to our long line of products, cultivation of rich collaborative culture and care for each Kalturian, you’ll never run out of room to grow and evolve.   

If you don't meet 100% of the requirements below - that's okay, nobody's perfect! We believe in hiring people, not just a list of skills. We encourage you to apply if you think this is a role that would make you excited about coming to work every day. 

The role

As a System Engineer in Kaltura's Product Division, you will deploy video infrastructure and applications to meet the business goals of some of Kaltura's largest and most sophisticated clients. You will be responsible for the deployment, tuning, and maintenance of large-scale video management and video delivery solutions that are hosted in our clients' private environments (including public cloud, private cloud, or data centers). This is a client-facing role that requires strong interpersonal skills.

A successful engineer at Kaltura is a technologist who possesses a balance of technical depth and creative problem-solving ability. You must bring a strong understanding of Linux system administration, Docker, Ansible, and a self-determined attitude. You will learn Kaltura's wide-ranging video platform and product suite, and master cutting-edge video use cases such as low-latency live streaming, 4K video delivery over the internet, and modern video player technologies (e.g. HLS, MPEG-DASH, etc.)

This role is open to remote candidates in Germany, some business travel is required (less than 10% of the time).

The day-to-day

• Work directly with client's IT or engineering departments to scope and design deployments of Kaltura's video technology stack, and related web applications.
• Deploy, manage, tune, and maintain customer video platforms, applications, and infrastructure.
• Orchestrate the deployment of video delivery and video caching infrastructure to tens or hundreds of client sites using Ansible or similar tools.
• Develop monitoring plans, and integrate client deployments into Kaltura's monitoring solutions.
• Work closely with other System Engineering team members to improve deployment tools and processes.
• Assist Kaltura's Customer Care team in reviewing incoming support cases from flagship clients.
• Participate in on-call rotation to support Kaltura's most business-critical environments.

Ideally, we're looking for

• Hands-on experience with automation tools like Ansible.
• Expertise in Linux system administration (command line).
• Experience deploying and managing LAMP stacks, load balancers, and caching layers.
• Familiarity with Docker and containerization.
• Strong interpersonal skills and comfort interacting with technical client representatives.
• Self-starter who is comfortable engaging others for assistance and information, and managing a prioritized work queue.
• Ability to comfortably converse and communicate in English and German.
• Must be able to pass a background check (a requirement for some security-conscious clients).