Content Design

Location: Birmingham, Belfast, Homeworker - UK

Job Description

Join Kainos and Shape the Future 

At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.

We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration.

Ready to make your mark? Join us and be part of something bigger.

MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS:
As a Content Designer (Senior Associate) at Kainos, you will create clear, user-centered content experiences and make use of recognised content design guidelines and principles. You will be passionate about the practice of content design and an advocate for user-centered design, design thinking and service design.
You will be part of our growing Experience Design capability creating exemplary digital services. We are supportive, collaborative, talented, and hugely passionate about user-centred design. We are not about marketing and dark patterns; we are all about making a positive, measurable impact on millions of people through quality products and services.

MINIMUM (ESSENTIAL) REQUIREMENTS
• Audit, commission, plan, create, and edit digital content across relevant channels
• Can design and implement content strategies and recommendations based on user needs, research and analysis
• Extensive experience of writing for the web; proven ability to create accessible and usable content
• Experience conducting content audits, developing taxonomies, content mapping and modelling
• Experience producing style, governance and workflow guidelines
• Extensive experience working with content management systems
• Works with wider project team to establish value of content design, fights for good content strategy
• Comfortable organising and holding content critiques
• Able to communicate effectively at all levels
• Sound commercial awareness

DESIRABLE
• Experience working with Agile delivery methodologies
• Experience in assisting with or conducting research and analysing findings to identify content needs
• Experience working in a full-service digital agency environment
• Active member of relevant communities, e.g. online groups, speaking at conferences

Embracing our differences  

At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field.

Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out.

We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.