Staff Site Reliability Engineer (Juniper Cloud)

At Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known.

To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way.

As a Site Reliability Engineer, you will be a core contributor in Juniper Cloud platform team. Your core responsibility is to provide operational support of cloud-based SaaS applications with an emphasis on deployment, scalability, and reliability running on cloud infrastructure.

We are looking for a highly motivated, self-driven, and dedicated Site Reliability Engineer possessing hands-on experience with:

• Experience building and running large-scale, fault-tolerant production cloud systems on AWS and/or GCP.
• Coding infrastructure automation with Terraform, Packer, and Ansible.
• Experience with Linux/Unix operating systems internals, file systems, system tuning, administration, and networking.
• Deep experience in microservice technologies, container orchestration and continuous deployment (Kubernetes, Docker, Helm, GitOps with Flux CD/Argo CD).
• Experience in designing, building, maintaining production services, troubleshooting large-scale distributed systems. 
• Experience with technologies like Apache Kafka, Redis/Valkey, Postgres, Elasticsearch.
• Experience with observability tools and methodology (monitoring, logging, tracing, SLOs/SLIs) for detecting and diagnosing issues in advance before causing customer impact or performance degradation.
• Strong software development using Python.
• Have an urge for delivering quickly and effectively.
• Strong problem solving and debugging skills with a high sense of ownership.

Responsibilities

• Engage in and improve the whole lifecycle of services — from inception and design, through to deployment, operation, and refinement.
• Support development of services from planning phase before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning and launch reviews.
• Provide technical leadership and guidance to other team members on managing availability and performance of mission critical services, on building automation to prevent problem recurrence, and building automated responses for non-exceptional service conditions. 
• Maintain services once they are live by measuring and monitoring availability, latency, and overall system health.
• Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity.
• Capacity planning the growth of cloud infrastructure.
• Improve operational processes such as deployments and upgrades.
• Manage execution of project priorities, deadlines, and deliverables.
• Be on an on-call rotation to respond to incidents that impact platform availability.
• Use your on-call shift to prevent incidents from ever happening.
• Experience in incident response, including conducting post-mortems and implementing lessons learned, enhances system reliability.

Preferred Qualifications

• 8+ years of engineering or systems experience.
• Experience leveraging cloud architecture, applying site reliability principles, and/or demonstrating sensitivity to operational concerns.
• Strong understanding of network design and architecture.
• Scaling and managing distributed systems.
• Significant experience with monitoring and observability platforms.
• Demonstrated ability to debug, fix, and optimize code.
• Troubleshooting skills across network, application, and distributed services layers.
• The ability to learn quickly and adapt to new technologies is essential.
• Excellent communications skills, both verbal and written.

ABOUT JUNIPER NETWORKS

Juniper Networks challenges the inherent complexity that comes with networking and security in the multicloud era. We do this with products, solutions and services that transform the way people connect, work and live. We simplify the process of transitioning to a secure and automated multicloud environment to enable secure, AI-driven networks that connect the world. Additional information can be found at Juniper Networks (www.juniper.net) or connect with Juniper on Twitter, LinkedIn and Facebook.

WHERE WILL YOU DO YOUR BEST WORK?

Wherever you are in the world, whether it's downtown Sunnyvale or London, Westford or Bangalore, Juniper is a place that was founded on disruptive thinking - where colleague innovation is not only valued, but expected. We believe that the great task of delivering a new network for the next decade is delivered through the creativity and commitment of our people. The Juniper Way is the commitment to all our colleagues that the culture and company inspire their best work-their life's work. At Juniper we believe this is more than a job - it's an opportunity to help change the world...

INCLUSION AND DIVERSITY AT JUNIPER

At Juniper Networks, we are committed to elevating talent by creating a trust-based environment where we can all thrive together. We know from experience that people from underrepresented groups often do not apply for roles they do not feel they meet all the criteria for. If you think you have what it takes, but do not necessarily check every single box, please consider applying. We’d love to speak with you.

Additional Information for United States jobs:

ELIGIBILITY TO WORK AND E-VERIFY

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Juniper Networks participates in the E-Verify program. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of new hires and the validity of their Social Security Numbers.

● Information for applicants about E-Verify / E-Verify Información en español: This Company Participates in E-Verify / Este Empleador Participa en E-Verify

● Immigrant and Employee Rights Section (IER) - The Right to Work / El Derecho a Trabajar

E-Verify® is a registered trademark of the U.S. Department of Homeland Security.

Juniper is an Equal Opportunity workplace and Affirmative Action employer. We do not discriminate in employment decisions on the basis of race, color, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic. All employment decisions are made on the basis of individual qualifications, merit, and business need.