Resident Engineer, Staff (Canada)

At Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known.

To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way.

Resident Network Engineer, Staff 

Location: Toronto, Ontario Canada (Possibly HYBRID)  

Join a dynamic team in the enterprise sector of Juniper Networks and work alongside the best and brightest in the networking industry.   

You will be responsible for working side-by-side supporting TekSavvy operations.  

The Resident Engineer is an integral part of our mission within the enterprise sector, providing pre & post-sales support of Juniper Networks products. You will be part of a customer account that has experienced high, steady growth over the past few years. As an Extended Expertise Engineer, you will be the trusted advisor to our customers working on-site supporting our mission to help them quickly and completely adopt the Juniper portfolio of products.  This is a highly technical role, and you will develop and maintain expert-level skill sets on our products and solutions deployed within the customer's environment.  

Required Skills Experience:  

• Minimum 8 years of design, implementation, and operational experience in large-scale IP networks.   
• Learn, understand & fully align with the customer’s business requirements.  
• JUNOS CLI experience.   
• Understanding of Juniper hardware SRX, MX, EX, and QFXs.   
• JNCIS, JNCIP, JNCIE, CCNP, and CCIE a strong plus.  
• Prior Work experience at a large enterprise or a Data Center w EVPN/VXLAN experience  
• Experience with core routing BGP, OSPF, ISIS protocols.  
• Experience with MPLS, VPLS, L2VPNs.  
• Experience with design and/or deployment of routing and switching products within the Customer infrastructure.  
• Good understanding of EVPN/VXLAN 
• IPv6, Multicast, L3VPNs, L2Circuits  Experience in fault isolation logic and techniques.  
• Ability to communicate effectively in crises with all levels of an organization from Engineering/Operations to CIO/CISO audiences.  
• Ability to refine and translate complex requirements and execute best practice solutions.  
• Assisted with major network upgrades, maintenance windows, and changes in the customer network. 
• Strong customer interface and presentation skills.  
• Customer education – TOI’s and Lunch & Learns.  
• Other tasks and duties as needed to support the customer and/or business.  

Qualifications/Experience  

• Minimum Education: Bachelor of Science degree   
• 8+ years of success in a similar post-sales role working for a vendor or a customer.  
• Experience as a Professional Services Engineer, Consultant, or IT/operations Engineering  
• Prior experience with scripting or programming languages including Python, SLAX, and NETCONF, and experience with automation frameworks such as Puppet, Chef, Ansible, or others.  
• Understanding of Juniper hardware SRX, MX, EX, and QFXs   
• Experience with core routing BGP, OSPF, ISIS protocols  
• Experience with MPLS, VPLS, L2VPNs, and EVPN/VXLAN  
• Experience with design and/or deployment of routing and switching products within the Customer infrastructure.  
• IPv6, Multicast, L3VPNs, L2Circuits  
• Hold design and information-gathering workshops with the customer to understand the customer's existing network design and technical requirements.  
• Strong analytical skills to evaluate complex multivariate problems and find a systematic approach to gain a quick resolution, often under duress.  
• Mature and effective time-management skills  
• Working experience with customers, consulting, team lead, configuring and fixing network infrastructure security products  
• Deep understanding of security, networking, authentication, and MPLS architectures  
• Demonstrated ability to lead cross-departmental collaboration on strategic initiatives.  
• Demonstrated ability to deliver large, complex solution opportunities.  
• Strong communication and follow-up skills  
• Expert level Technical Certifications a plus/ JNCIS, JNCIP, JNCIE, CCNP, CCIE   
• Travel up to 30%
   

ABOUT JUNIPER NETWORKS

Juniper Networks challenges the inherent complexity that comes with networking and security in the multicloud era. We do this with products, solutions and services that transform the way people connect, work and live. We simplify the process of transitioning to a secure and automated multicloud environment to enable secure, AI-driven networks that connect the world. Additional information can be found at Juniper Networks (www.juniper.net) or connect with Juniper on Twitter, LinkedIn and Facebook.

WHERE WILL YOU DO YOUR BEST WORK?

Wherever you are in the world, whether it's downtown Sunnyvale or London, Westford or Bangalore, Juniper is a place that was founded on disruptive thinking - where colleague innovation is not only valued, but expected. We believe that the great task of delivering a new network for the next decade is delivered through the creativity and commitment of our people. The Juniper Way is the commitment to all our colleagues that the culture and company inspire their best work-their life's work. At Juniper we believe this is more than a job - it's an opportunity to help change the world...

INCLUSION AND DIVERSITY AT JUNIPER

At Juniper Networks, we are committed to elevating talent by creating a trust-based environment where we can all thrive together. We know from experience that people from underrepresented groups often do not apply for roles they do not feel they meet all the criteria for. If you think you have what it takes, but do not necessarily check every single box, please consider applying. We’d love to speak with you.

Additional Information for United States jobs:

ELIGIBILITY TO WORK AND E-VERIFY

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Juniper Networks participates in the E-Verify program. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of new hires and the validity of their Social Security Numbers.

● Information for applicants about E-Verify / E-Verify Información en español: This Company Participates in E-Verify / Este Empleador Participa en E-Verify

● Immigrant and Employee Rights Section (IER) - The Right to Work / El Derecho a Trabajar

E-Verify® is a registered trademark of the U.S. Department of Homeland Security.

Juniper is an Equal Opportunity workplace and Affirmative Action employer. We do not discriminate in employment decisions on the basis of race, color, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic. All employment decisions are made on the basis of individual qualifications, merit, and business need.