Vice President, Product Strategy

Location: New York, NY, United States

Join a team where your product leadership shapes how people pay every day. You’ll turn customer needs into secure, easy-to-use card payment experiences and scale them through launch and beyond.

As a Vice President, Card Payments Product Strategy in the Card Cobrand Product team, you will lead end-to-end strategy and delivery of scalable card payment capabilities, from discovery through launch and ongoing optimization. You will translate customer needs and business goals into a clear roadmap, align cross-functional partners, and use data to improve customer experience and business impact.

Job responsibilities

• Own end-to-end product strategy and roadmap from discovery and business case through launch and scale
• Translate customer insights and business goals into clear requirements, user journeys, and release plans
• Define scope and sequencing from minimum viable release through long-term vision
• Drive prioritization decisions and trade-offs across product, design, and technology partners
• Partner with risk, fraud, legal, compliance, finance, analytics, servicing, and operations teams to deliver solutions responsibly
• Establish success measures and operating cadence using dashboards, business reviews, and action plans
• Prepare executive-ready materials including roadmap updates, scorecards, and decision documents
• Monitor performance and customer feedback to optimize adoption, experience outcomes, and financial impact

Required qualifications, capabilities, and skills

• Bachelor’s degree or equivalent experience
• 7 years of experience in product strategy or product management across payments, credit cards, fintech, digital commerce, or customer experience
• Demonstrated experience leading new product builds from ambiguity through launch with strong delivery discipline
• Proven ability to influence and align cross-functional stakeholders across product, technology, design, risk, fraud, legal, compliance, finance, analytics, servicing, and operations
• Strong communication skills, including concise, decision-oriented writing and executive-level storytelling

Preferred qualifications, capabilities, and skills

• Master of Business Administration or equivalent strategic/product experience
• Experience delivering card payment capabilities such as digital wallets, pay-over-time features, merchant offers, authentication, or dispute experiences
• Familiarity with payments concepts including tokenization, authentication, dispute workflows, and fraud prevention controls
• Experience partnering with external platforms or third parties to deliver payment-related capabilities

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Organization