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Johnson Controls

Conversational AI and Automation Engineer

Pune, Maharashtra, India
Azure PowerShell Azure DevOps Python Logic Apps Functions Event Grid Git API ARM Azure Bot Service Power Virtual Agents Copilot Studio ServiceNow
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Description

Conversational AI & Automation Engineer (Azure)

Location: Pune-Maharashtra-India

Time Type: Full time

Job Description

Job Title: Azure Automation & DevOps Engineer

About the Role

We’re looking for an Azure Automation & DevOps Engineer who can build, maintain, and improve automation across our cloud environment. This role combines hands‑on scripting, Azure DevOps practices, and conversational AI automation. You’ll work in a hybrid setup, collaborating with cloud engineers, developers, and operations teams to streamline processes, reduce manual work, and support modern automation initiatives.

Key Responsibilities

  • Build and maintain automation using PowerShell, Azure Automation Runbooks, Logic Apps, and Functions.
  • Support CI/CD pipelines in Azure DevOps, including build, release, and deployment automation.
  • Develop and maintain infrastructure‑as‑code using ARM (based on team standards).
  • Create and manage automation workflows for provisioning, monitoring, patching, and routine operational tasks.
  • Work with Conversational AI tools (Azure Bot Service, Power Virtual Agents, Copilot Studio) to automate user interactions and service requests.
  • Integrate bots and automation with backend systems using APIs, webhooks, and Azure services.
  • Troubleshoot automation failures, pipeline issues, and script errors; implement long‑term fixes.
  • Collaborate with cloud, security, and application teams to ensure automation follows best practices.
  • Maintain documentation for scripts, workflows, pipelines, and automation processes.
  • Support governance, standards, and reusable automation frameworks across the organization.

Core Skills & Technical Knowledge

Azure Automation

  • PowerShell scripting (advanced level).
  • Azure Automation Runbooks (PowerShell & Python).
  • Logic Apps, Functions, Event Grid, and Automation Accounts.
  • Azure Monitor alerts, action groups, and automated remediation.

DevOps

  • Azure DevOps Pipelines (YAML or Classic).
  • Git branching, version control, and code reviews.
  • CI/CD for applications, infrastructure, and automation.
  • Experience with IaC tools (ARM, Bicep, Terraform).

Conversational AI & Automation

  • Azure Bot Service or Power Virtual Agents.
  • Copilot Studio or similar conversational AI tools.
  • API integrations, REST endpoints, and backend automation.
  • Ability to design simple conversational flows and automate service requests.

General Cloud & Ops Skills

  • Azure resource management and governance basics.
  • Understanding of networking, identity, and security fundamentals.
  • Familiarity with monitoring, logging, and incident response workflows.

Qualifications

  • 3–6+ years of experience in Azure automation, DevOps, or cloud engineering.
  • Strong PowerShell,Python scripting background.
  • Hands‑on experience with Azure DevOps pipelines.
  • Exposure to conversational AI tools or willingness to learn.
  • Experience working in hybrid or Agile environments.
  • Good communication skills and ability to work with cross‑functional teams.

Nice to Have

  • Experience with Microsoft Graph API.
  • Knowledge of Python for automation.
  • Familiarity with ServiceNow integrations or workflow automation.
  • Experience building reusable automation frameworks.
  • Azure certifications (AZ‑104, AZ‑204, AZ‑400, AI‑102).

Johnson Controls
Johnson Controls

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