BMS Technician/Application Engineer

Location: Coffs Harbour-New South Wales-Australia

Time Type: Full time

Job Description

About Johnson Controls

Johnson Controls is a global technology leader with a presence in more than 150 countries. Our 135,000 employees deliver intelligent building solutions, efficient energy systems, integrated infrastructure and next‑generation transportation technologies—advancing the future of smart cities and sustainable communities. Our legacy of innovation began in 1885 with the invention of the first electric room thermostat, and sustainability has been at the core of our mission ever since.

About the opportunity

We are seeking a BMS Technician / Application Engineer to join our high‑performing NSW Service Team. In this role, you’ll be responsible for servicing, maintaining, and optimising complex Building Management Systems, ensuring our customers’ facilities operate reliably, efficiently, and safely.

Location: This role can be based in Coffs Harbour, the Gold Coast, or Newcastle, offering flexibility across our East Coast locations.

What’s on Offer:

• Attractive salary + company vehicle + overtime

• Work-life balance & flexibility

• Structured training & remote tech support

• Global career growth opportunities

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Key Responsibilities

• Service, maintain, and engineer Building Management Systems and associated equipment.

• Communicate clearly with customers on arrival and before departure, maintaining proactive engagement and understanding of customer needs and systems.

• Diagnose and resolve BMS issues, including troubleshooting and software modifications as required.

• Identify opportunities to improve facility energy efficiency and system performance.

• Analyse BMS analytical platforms to identify, verify, and conclude system faults.

• Evaluate plant performance based on application documentation, specifications, and analytics platforms.

• Prepare detailed performance reports, including data analysis and interpretation.

• Collaborate with team members to plan future needs and recommend process improvements.

• Conduct self-directed learning to maintain strong technical proficiency in relevant Johnson Controls product lines.

• Support engineering and sales teams by providing technical recommendations for layouts and proposals.

• Assist in coordinating and delivering projects on time, within budget, and to customer expectations, escalating issues as required.

• Act as an active member of the safety team, ensuring hazards are identified and addressed.

• Maintain 100% compliance with the Johnson Controls Safety, Health & Environment Management System (SHEMS).

As we are a Global company, we support internal promotion. There are opportunities to move into other areas of the business or develop your Technical and leadership skills into a management role. 

What We’re Looking For

• Strong background in Building Management Systems

• IT skills related to server/PC software and hardware configuration

• Solid understanding of IT networks and BMS‑related network hardware (e.g., High-Level Interfaces, Routers, BACnet Broadcast Management Devices, MODbus RTU)

• Minimum 1 year of post‑apprenticeship experience in HVAC and/or building controls

• Extensive commercial HVAC operational experience

• Proficiency in controls engineering/programming

• Strong understanding of chiller/boiler systems and air‑side plant design and performance

• Excellent customer service and communication skills

• Commitment to proactive safety identification and resolution

• Electrical trade qualification and ability to interpret electrical drawings

• Full driver’s licence

Why Johnson Controls?

As a global organisation, we actively support internal advancement and long‑term career development. Whether you are looking to deepen your technical expertise or grow into a leadership role, we’ll back your journey every step of the way.

Only applicants who have a current right to work in Australia will be considered.

Please note pre-employment checks – including reference checks, medical, criminal record check, and drug & alcohol testing – will form part of the eligibility process.

Interested? Apply Now.

For a confidential discussion, contact Janis at +64 27 406 7974 | [email protected]

Diversity & Inclusion at JCI

At Johnson Controls, diversity and inclusion are embedded in our values. We lead with integrity, work with purpose, and build a culture that embraces different perspectives. Our High‑Performance Culture is driven by engaged, innovative talent. Each employee plays a vital role in shaping our environment and moving our mission forward. Your voice matters. Your impact matters. You shape our culture.

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