Application Engineer
Location: Bangalore-Karnataka-India
Time Type: Full time
Job Description
Job Description
Role: Application Engineer will be responsible for providing technical assistance and support to application users. He/She should help resolve issues related to a company's applications and services, ensuring a seamless and satisfactory user experience. The Support Specialist role should demonstrate business process understanding to gain and assess user requirements to support applications that meet team/company goals. You will be part of a core responsible for crafting, building, and maintaining the MEA applications and related technologies for the Sales, Marketing, Pricing departments, Procurement, Operations and HR.
Skills and Qualifications :
- Must have
- Minimum of 6-8 years of IT SDLC & Application Support specialist experience.
- Bachelor’s degree in IT or Related field.
- Must have experience with Microsoft AI, Microsoft Power platforms.
- Must have experience with .Net, SQL.
- Experience in Microsoft technologies Asp.net, MVC.
- Experience of ETL, SQL Server management.
- Experience in Reporting platforms SSRS and PowerBi.
- Experienced in Microsoft Azure and Data Lake Environment.
- Experience with Front end development html 5, javascript, AngularJS.
- Deliver updates, designing, development, testing and release of applications using Azure DevOps.
- Monitor and resolve tickets on ServiceNow.
- Perform system checks and software updates as required.
- Problem-solving skills and ability to communicate across matrix teams. (i.e. business/technical). Experience with system integrations and understanding how to fix data discrepancies.
- Good to Have
- PowerApp development experience is a Plus.
- Experienced in Mobile technologies Xamarin, APIs is a Plus.
- Solid understanding of overall sales, accounting and operational businesses, with in-depth knowledge of Lead-to-Cash processes preferred.
- Flexible and adaptable learning and understanding new technologies.
Key Responsibilities:
- Assess and troubleshoot customer issues related to applications.
- Document customer interactions, including inquiries, complaints, or comments.
- Train customers to use products and services.
- Collaborate with product development teams to improve applications based on customer feedback.
- Work with business partners to define and document user stories, existing and to-be business processes and functional requirements
- Triage new requests and set appropriate delivery expectations with business partners
- Multi-functional projects for technical development that involve integration between Salesforce and other applications
- Accountable that the technical solution designs meet the functional requirements specified by the Stakeholders and Business Analyst.
- Accountable that technical solution design meets platform architecture guidelines. Provide feedback to the architecture community on architecture and design.
- Accountable that work meet requirements with regards to Software Quality, reliability, availability, performance, and security & compliance aspects of the solution.
- Supports the Business Analyst, Project Manager, and Delivery Manager on leading, tracking, and forecasting of solution development and delivery.
- Responsible for validating test strategy and plan, test cases, automation, regression, and test execution.
There are more than 50,000 engineering jobs:
Subscribe to membership and unlock all jobs
Engineering Jobs
60,000+ jobs from 4,500+ well-funded companies
Updated Daily
New jobs are added every day as companies post them
Refined Search
Use filters like skill, location, etc to narrow results
Become a member
🥳🥳🥳 452 happy customers and counting...
Overall, over 80% of customers chose to renew their subscriptions after the initial sign-up.
To try it out
For active job seekers
For those who are passive looking
Cancel anytime
Frequently Asked Questions
- We prioritize job seekers as our customers, unlike bigger job sites, by charging a small fee to provide them with curated access to the best companies and up-to-date jobs. This focus allows us to deliver a more personalized and effective job search experience.
- We've got over 200,000 jobs from 15,000+ vetted companies. No fake or sleazy jobs here!
- We aggregate jobs from 15,000+ companies' career pages, so you can be sure that you're getting the most up-to-date and relevant jobs.
- We're the only job board *for* software engineers, *by* software engineers… in case you needed a reminder! We add thousands of new jobs daily and offer powerful search filters just for you. 🛠️
- Every single hour! We add 2,000-3,000 new jobs daily, so you'll always have fresh opportunities. 🚀
- Typically, job searches take 3-6 months. EchoJobs helps you spend more time applying and less time hunting. 🎯
- Check daily! We're always updating with new jobs. Set up job alerts for even quicker access. 📅
What Fellow Engineers Say