Associate Product Manager

Department: Global Analytics and Technology

Employment Type: Permanent - Full Time

Location: New Delhi, Delhi, India, Remote

What you will be expected to do:

• Work with stakeholders including customers, agents, operations, field teams, and business leads to identify workflow pain points.
• Document opportunities as structured briefs rather than simple ticket descriptions.
• Use AI to synthesize inputs, identify patterns, and convert ambiguity into actionable solutions.

• Build working proofs‑of‑concept using LLM APIs, automation tools, or lightweight scripts.
• Validate whether an AI‑first approach solves the problem effectively.
• Ship quickly and learn even faster.

• Create sharp, handoff‑ready documentation such as use cases, flow charts, PRDs, and system requirements.
• Use AI in documentation workflows but ensure accuracy by catching errors that AI may introduce.

• Coordinate releases, manage testing, and track adoption.
• Resolve stakeholder queries and issues through WhatsApp, ticketing tools, and email.
• Own rollout sequencing and ensure readiness across teams.

• Identify repetitive business processes and automate them using reliable tools.
• Perform regular analytics to track, monitor, and drive product usage.

• Work closely with cross‑functional groups and the development team throughout the product lifecycle.
• Keep stakeholders informed at every stage.

You might be a strong candidate if you have/are:

• A bachelor’s degree in Engineering (mandatory).
• 1–3 years of prior professional experience in product management, automation, or related technology roles.
• Hands‑on experience with SQL.
• A GitHub profile or portfolio with shipped prototypes, automations, or internal tools.
• Evidence of LLM and AI foundations (Anthropic courses, fast.ai, DeepLearning.AI, or equivalent self‑learning).
• Experience working with data to track and push product usage.
• Ability to structure and analyze ambiguous problems.
• Clear communication skills across workflows, feature descriptions, Slack messages, and stakeholder updates.
• Proactive attitude and willingness to get hands‑on.
• Attention to detail and strong documentation skills.

What Sun King offers:

• Professional growth in a dynamic, rapidly expanding, high-social-impact industry
• An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun King Center for Leadership.