Technical Product Manager - IT Operations & Security

Team: Product

Location: US

Commitment: Full-time

Workplace Type: remote

Accountabilities

• Lead the Operations workstream by managing a portfolio of infrastructure, security, compliance, and application modernization initiatives from planning through successful delivery.
• Build, maintain, and continuously prioritize a strategic roadmap that balances business value, technical dependencies, risk mitigation, compliance requirements, and stakeholder priorities.
• Serve as the primary liaison between client stakeholders and internal delivery teams, fostering trusted relationships and ensuring alignment throughout project execution.
• Oversee multiple concurrent technology projects involving enterprise infrastructure, cloud platforms, identity and access management, enterprise applications, and systems integrations.
• Collaborate with engineering and technical leadership to validate project scope, technical approaches, staffing requirements, resource allocation, and delivery timelines.
• Evaluate technical candidates and staffing needs for infrastructure, security, DevSecOps, and engineering roles to support successful project execution.
• Contribute to project estimation, cost proposals, statements of work, and business development activities by leveraging historical project data and delivery insights.
• Identify, monitor, and proactively manage project risks, dependencies, schedules, budgets, and performance metrics while providing regular reporting to stakeholders.
• Maintain product backlogs, epics, user stories, and project documentation using Agile tools while driving continuous improvement across delivery processes.
• Coordinate closely with other program and product leaders to manage cross-functional dependencies and optimize shared resources.

Requirements

• Bachelor's degree with at least 7 years of experience managing technical products, technology programs, or complex IT projects; equivalent combinations of education and additional experience will also be considered.
• Demonstrated experience leading infrastructure, IT operations, cybersecurity, cloud migration, identity management, or enterprise modernization initiatives.
• Strong understanding of enterprise technology environments, including Linux and Windows servers, Oracle databases, Salesforce, MuleSoft, AWS Lambda, and related cloud technologies.
• Proven success managing multiple concurrent projects while balancing competing priorities, schedules, budgets, and resource constraints.
• Experience developing product roadmaps and prioritizing portfolios based on business value, technical complexity, risk, and stakeholder needs.
• Ability to evaluate technical resumes, assess engineering talent, and collaborate with technical leaders on staffing decisions.
• Experience supporting project estimation, proposal development, cost modeling, or statements of work for technology initiatives.
• Solid knowledge of Agile methodologies and project management tools such as Jira, Confluence, or equivalent platforms.
• Excellent analytical, communication, stakeholder management, and problem-solving skills with the ability to influence cross-functional teams.
• Eligibility to obtain a Public Trust clearance.
• Preferred qualifications include experience supporting federal government programs, familiarity with CyberArk or privileged access management solutions, knowledge of DevSecOps practices, AWS cloud services, CI/CD, infrastructure-as-code, and professional certifications such as PMP, CSM, or PSM.

Benefits

• Competitive annual salary of $145,000 – $165,000, based on experience.
• Fully remote position within the United States.
• Full-time W-2 employment.
• Opportunity to lead large-scale, mission-critical federal technology initiatives.
• Exposure to modern cloud, security, infrastructure, and enterprise technology environments.
• Collaborative environment with cross-functional teams and experienced technical leaders.
• Opportunities to contribute to strategic planning, proposal development, and long-term program growth.
• Stable full-time schedule with standard business hours and opportunities for professional advancement.