Sr./Group Product Manager – Merchant and Partner Onboarding

Team: Product

Location: US

Commitment: Full-time

Workplace Type: remote

Accountabilities

• Own the end-to-end product lifecycle for merchant and partner onboarding, from ideation and strategy through launch, optimization, and ongoing enhancements.
• Define product vision, roadmap priorities, and execution plans that improve onboarding experiences, increase customer adoption, and support revenue growth.
• Gather and analyze customer, market, and business data to identify opportunities, validate product concepts, and prioritize initiatives based on impact and feasibility.
• Collaborate closely with engineering, operations, and product development teams to design, build, and deliver scalable onboarding capabilities.
• Partner with sales, marketing, customer support, and training teams to develop go-to-market strategies, product positioning, demonstrations, and enablement materials.
• Monitor product performance by defining KPIs, reporting on key metrics, and using insights to drive continuous improvement.
• Coordinate with internal stakeholders to ensure operational readiness, product quality, and successful implementation of new features and integrations.
• Depending on role level, mentor and coach Product Managers while fostering collaboration, accountability, and product excellence.

Requirements

• Bachelor's degree in Computer Science, Engineering, Business, or a related field, or equivalent practical experience.
• 8+ years of product management experience with ownership of product strategy, roadmap prioritization, and delivery in cross-functional environments, ideally within fintech, payments, or lending.
• At least 4 years of experience managing third-party API integrations and delivering complex platform capabilities.
• Previous experience mentoring or leading Product Managers is preferred.
• Strong expertise in product lifecycle management, requirements definition, roadmap planning, acceptance criteria, and agile product development methodologies.
• Hands-on experience with Design Thinking, Lean Product Management, experimentation frameworks, MVP development, and A/B testing.
• Strong analytical skills with experience defining KPIs, interpreting product data, and making data-driven decisions.
• Experience using SQL and managing Power BI reports and dashboards.
• Excellent stakeholder management, communication, and presentation skills, with the ability to influence cross-functional teams and senior leadership.
• Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.

Benefits

• Remote-first work environment with the flexibility to work from anywhere in the United States.
• Competitive annual salary ranging from $119,837.49 to $191,735.98, based on experience and location.
• Performance-based bonus opportunity.
• Comprehensive medical, dental, and vision insurance.
• Generous paid vacation, company holidays, volunteer time off, and additional paid leave.
• Employee Belonging Groups that foster an inclusive and collaborative workplace.
• Opportunities for career development, continuous learning, and professional growth.
• Comprehensive benefits package designed to support employee well-being and work-life balance.