Site Reliability Engineering Lead

Team: IT

Location: US

Commitment: Full-time

Workplace Type: remote

Accountabilities

• Lead, mentor, and develop a small to medium-sized team of Site Reliability Engineers through regular 1:1s, performance reviews, career planning, and ongoing coaching.

• Own hiring, onboarding, team capacity, resourcing, and workforce planning decisions to ensure the team can effectively support business and platform priorities.

• Establish team objectives, prioritize the engineering backlog, coordinate planning, and ensure projects and operational tasks remain aligned with reliability goals.

• Lead reliability initiatives across infrastructure and services, improving availability, scalability, resilience, security, and operational performance.

• Drive incident response activities and facilitate blameless post-incident reviews, ensuring timely root-cause analyses and actionable follow-up.

• Partner with Development, Security, Product, and other engineering teams to resolve cross-functional issues and strengthen collaboration.

• Champion automation and operational excellence by reducing manual work, eliminating recurring toil, and introducing self-healing systems and infrastructure automation.

• Support the design and evolution of scalable, secure, cloud-native environments and continuously identify opportunities to improve performance, reliability, and cost efficiency.

Requirements

• Demonstrated experience in SRE, DevOps, infrastructure engineering, or a related discipline, including experience leading engineering teams.

• Expert-level knowledge of Kubernetes, including cluster architecture, upgrades, autoscaling, security hardening, and large-scale troubleshooting.

• Advanced experience with Terraform, including modular infrastructure-as-code design, state management, multi-environment provisioning, and policy-as-code.

• Deep knowledge of Azure Cloud services, including compute, networking, identity and access management, storage, and cost optimization.

• Experience designing and scaling CI/CD pipelines using GitHub Actions, release strategies, and automated rollback approaches.

• Strong knowledge of observability platforms such as Prometheus, Grafana, and OpenTelemetry, along with experience managing SLOs, SLAs, and error budgets.

• Strong automation capabilities and advanced proficiency in Python, Bash, and/or PowerShell for infrastructure tooling and operational automation.

• Deep understanding of networking fundamentals, including TCP/IP, DNS, load balancing, VPNs, and cloud-native networking.

• Proven experience leading incident response, conducting root-cause analysis, and implementing measurable reliability improvements.

• Strong people leadership, communication, prioritization, and problem-solving skills, with the ability to support engineers while coordinating effectively across technical teams.

Benefits

• U.S. national base salary range of $118,300–$219,800, with geographic differentials potentially applying depending on location.

• Eligibility for an annual incentive bonus.

• Country- and location-specific employee benefits designed to support overall health and well-being.

• Support for an accessible and inclusive hiring process, including reasonable accommodations where required.

• Remote/home-based opportunities available in multiple U.S. locations, including Florida, Connecticut, New Jersey, New York, and Pennsylvania.

• Opportunity to lead a technically sophisticated SRE function focused on cloud platforms, automation, resilience, and operational excellence.

• Professional development opportunities through team leadership, cross-functional collaboration, and exposure to large-scale cloud environments.