Senior Werum PAS-X MES L2 Support & Integration Specialist

Team: IT

Location: Netherlands

Commitment: Contract

Workplace Type: remote

Accountabilities

• Provide Level 2 application support for Werum PAS-X MES across manufacturing and packaging operations, ensuring system availability and operational continuity.
• Monitor, investigate, troubleshoot, and resolve MES incidents, execution failures, and integration issues according to agreed service levels.
• Perform root cause analysis for recurring technical problems and coordinate resolution efforts with internal teams, vendors, and advanced support teams.
• Manage Werum PAS-X administration activities, including user management, security roles, permissions, and system configuration.
• Support the full lifecycle of Master Batch Records (MBR) and Electronic Batch Records (EBR), including updates, deployments, maintenance, and troubleshooting.
• Maintain and improve integrations between Werum PAS-X and enterprise systems, particularly SAP PP-PI, ensuring reliable data exchange and interface performance.
• Collaborate with Manufacturing, Quality Assurance, Validation, and IT stakeholders to support compliant MES operations.
• Participate in validation activities, change management processes, system releases, enhancements, and continuous improvement initiatives.
• Create and maintain technical documentation, standard operating procedures, knowledge articles, and operational guidelines.
• Provide production support during critical manufacturing activities and ensure timely resolution of business-impacting issues.

Requirements

• Minimum 5 years of experience supporting Werum PAS-X MES within pharmaceutical, biotechnology, life sciences, or GMP-regulated manufacturing environments.
• Strong hands-on experience providing Level 2 support for Manufacturing Execution Systems in production environments.
• Proven expertise in Werum PAS-X administration, configuration, and operational support.
• Experience managing Master Batch Records (MBR) and Electronic Batch Records (EBR) throughout their lifecycle.
• Mandatory experience with MES integrations, particularly SAP PP-PI connectivity and troubleshooting.
• Strong understanding of pharmaceutical manufacturing processes, GMP requirements, Computerized System Validation (CSV), and regulated environments.
• Experience with incident management, root cause analysis, change control, and production issue resolution.
• Excellent analytical and problem-solving skills with the ability to manage complex technical challenges.
• Knowledge of manufacturing automation environments, ISA-95 architecture, middleware technologies, SCADA, PLCs, historian platforms, or Industry 4.0 solutions is a plus.
• Familiarity with ITIL practices or certification is considered an advantage.
• Strong communication skills and the ability to collaborate effectively with technical and business stakeholders.

Benefits

• Fully remote working opportunity within Europe.
• Freelance contract arrangement with flexible remote collaboration.
• Full-time engagement of approximately 40 hours per week.
• Opportunity to work with a global pharmaceutical organization on critical digital manufacturing initiatives.
• Exposure to advanced MES, enterprise integration, and regulated manufacturing technologies.
• Opportunity to contribute to impactful projects within the life sciences and pharmaceutical sectors.
• Start date planned for June/July 2026.