Senior Software Engineer, Promotions

Team: IT

Location: US

Commitment: Full-time

Workplace Type: remote

Accountabilities:

• Design, scale, and performance-tune GraphQL APIs, low-latency gRPC services, and SQL queries powering the promotions engine.
• Own technical challenges with significant scope and complexity, developing solution proposals and presenting them to leadership and partner teams for feedback.
• Design, architect, and deliver new features end-to-end within a collaborative Agile/Scrum environment.
• Identify production bottlenecks, scalability constraints, and areas of technical risk, then drive improvements to strengthen platform performance and reliability.
• Establish and refine monitoring and alerting through Datadog for the systems under your ownership.
• Investigate production performance issues and implement improvements that address CPU hotspots, latency regressions, and other high-throughput service challenges.
• Participate in on-call rotations and take ownership of production release cycles from end to end.
• Mentor engineers across teams through technical specifications, pairing, code reviews, and knowledge sharing.
• Collaborate with stakeholders and engineering teams to deliver reliable promotional capabilities and continuously improve the underlying platform.

Requirements:

• At least 5 years of professional software engineering experience.
• Strong computer science fundamentals, including data structures, algorithms, distributed systems, and software design.
• Proven experience working with production systems at scale, including load testing, tracing, performance analysis, and optimization.
• Experience investigating and remediating production performance regressions, particularly CPU and latency issues in high-throughput services.
• Experience with on-call rotations for production services and end-to-end ownership of release cycles.
• Strong understanding of clean code architecture and software craftsmanship.
• Excellent written and verbal communication skills, including experience creating technical specifications, runbooks, and cross-team design documentation.
• Experience with modern web frameworks and API development, such as Phoenix, Ruby on Rails, FastAPI, Laravel, or Node.js.
• At least 2 years of experience designing and evolving GraphQL schemas for product surfaces used across multiple clients, including iOS, Android, and web.
• Experience building and integrating multi-client or white-label platforms, including geo-based routing and client-specific configuration.
• Strong knowledge of relational databases, particularly PostgreSQL and MySQL.
• Experience with Kubernetes and operating services in containerized environments.
• Comfortable working with terminal-based tools, Git, GitHub or similar platforms, and modern development environments.
• Experience with testing frameworks such as ExUnit, RSpec, Jest, pytest, or equivalent.
• Experience with background job processing technologies such as Oban, Exq, Sidekiq, Celery, or Beanstalk.
• Experience with asynchronous event-handling infrastructure such as Apache Kafka, RabbitMQ, AWS SQS/SNS, or Google Cloud Pub/Sub.
• Experience building applications in Elixir is a plus.
• Familiarity with hexagonal architecture, Domain-Driven Development, open-source contributions, or startup environments is desirable.
• Passion for sports and/or esports is a plus.

Benefits:

• Published salary range of $145,000–$193,000 USD annually.
• Competitive compensation package.
• Potential bonus eligibility for non-sales positions.
• Comprehensive benefits for eligible employees.
• Education and conference reimbursement.
• Opportunities for career progression.
• Opportunities to mentor and support other engineers.
• Remote work environment.
• Fun and relaxed working environment.