Senior Software Engineer, Infrastructure Platform

Team: IT

Location: Canada

Commitment: Full-time

Workplace Type: remote

Accountabilities:

• Design, build, and operate AWS-based cloud infrastructure and internal platform services.
• Create reusable platform capabilities that improve how engineers develop, deploy, operate, and troubleshoot services.
• Work across AWS, Kubernetes, infrastructure-as-code, CI/CD, observability, and distributed systems.
• Partner with product engineering teams to identify recurring needs and translate them into scalable platform solutions.
• Analyze interactions between systems, identify technical risks and inefficiencies, and drive improvements.
• Improve the reliability, performance, availability, and maintainability of production infrastructure and services.
• Establish and promote operational practices around SLOs, monitoring, incident response, and operational readiness.
• Instrument, debug, and improve services and infrastructure, including TypeScript-based services.
• Lead complex technical initiatives from initial problem definition through implementation, delivery, and adoption.
• Communicate technical tradeoffs, risks, decisions, and progress clearly to engineering stakeholders.
• Mentor engineers and promote practices for building reliable, scalable, and maintainable systems.
• Participate in on-call rotations and incident response activities.

Requirements:

• 5+ years of experience in software engineering or infrastructure engineering.
• Deep hands-on experience with AWS in production environments.
• Strong experience with cloud infrastructure, distributed systems, and system design.
• Experience building internal platforms, developer tooling, shared services, or similar engineering enablement capabilities.
• Hands-on experience with Kubernetes and infrastructure-as-code; Terraform experience is a plus.
• Strong programming and debugging skills, particularly in production environments; TypeScript experience is a plus.
• Experience with CI/CD systems and automated deployment workflows.
• Strong understanding of observability practices, including metrics, logs, traces, alerting, and SLOs.
• Ability to reason across complex systems and understand dependencies and interactions between multiple components.
• Experience leading technical initiatives involving multiple stakeholders.
• Strong communication and collaboration skills, with the ability to work effectively across engineering teams.
• Ability to participate in remote video interviews with the camera on, with reasonable accommodations available when required.
• Candidates must reside in British Columbia or Ontario, Canada, as hiring for this position is currently limited to these provinces.

Benefits:

• Estimated annual cash salary of CAD 123,750–165,000.
• Eligibility for incentive stock options, subject to applicable plan terms.
• Medical insurance.
• Dental insurance.
• Life, accidental death and dismemberment (AD&D), and disability insurance.
• Natural Disaster Support Program.
• Wellness apps and resources.
• Paid parental leave.
• Paid time off, including holidays and sick time.
• One-time work-from-home office setup stipend.
• Retirement plan.
• Financial planning resources.
• Learning and development budget.
• Remote work arrangement within eligible Canadian provinces.